Relationship Manager (Landing)

Leap Digital Indonesia (PT); Jakarta Pusat; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Leap Digital Indonesia (PT) is seeking a proactive Relationship Manager Lending in Jakarta to identify borrowers, build relationships, and drive lending growth.

You will source new lending opportunities with SMEs and corporate clients, manage end-to-end loan origination, and collaborate with Credit, Risk, Legal, Compliance, and Operations to ensure a smooth process while hitting monthly targets.

Qualifications

• 3-7 years in business development, relationship management, or related field.
• Proven ability to acquire new clients and develop commercial opportunities.
• Strong prospecting, networking, and relationship-building skills.

Responsibilities

• Identify and acquire potential borrowers including SMEs and corporate clients.
• Build and maintain long-term relationships with borrowers and partners.
• Coordinate with internal teams to facilitate loan applications and approvals.
• Manage borrower pipeline from prospecting to disbursement and reporting.
• Ensure compliance with internal policies and regulatory requirements.

Skills

Relationship management

Business development

Networking

Prospecting

Stakeholder management

Tools

CRM systems

Job description

Employment Type: Full-time, permanent role

Location: Jakarta, Indonesia

Overview

We are seeking a driven Relationship Manager Lending to identify and acquire potential borrowers, develop strategic business relationships, and drive lending growth.

The role will focus on sourcing new lending opportunities, building relationships with business owners and potential borrowers, and managing the end-to-end loan origination process. The ideal candidate is commercially minded, proactive in developing business opportunities, and capable of understanding clients' financing needs while maintaining strong relationships to support sustainable lending growth.

Responsibilities

• Identify and acquire potential borrowers, including business owners, entrepreneurs, SMEs, and corporate clients seeking financing solutions.
• Build and maintain long-term relationships with existing borrowers, business communities, industry networks, and strategic partners to generate lending opportunities.
• Conduct prospecting, outreach, networking, client meetings, presentations, and follow-ups to introduce available lending solutions.
• Understand borrowers' business models, financial conditions, funding requirements, and financing objectives to identify suitable lending opportunities.
• Explain available financing products, loan structures, terms, repayment obligations, and applicable requirements to prospective borrowers.
• Conduct initial assessments of potential borrowers by gathering relevant business information, financial documents, and other supporting requirements.
• Manage the borrower pipeline from initial prospecting and qualification through loan application, credit assessment, approval, and disbursement.
• Coordinate with internal teams, including Credit, Risk, Legal, Compliance, and Operations, to facilitate loan applications and ensure a smooth lending process.
• Maintain regular communication with prospective and existing borrowers throughout the financing process, providing updates and addressing inquiries.
• Identify opportunities to expand lending relationships, encourage repeat borrowing, and develop new business opportunities through existing networks.
• Achieve monthly lending targets through new borrower acquisition, loan origination, and successful disbursement.
• Monitor borrower relationships and coordinate with relevant internal teams regarding repayment progress, potential issues, and follow-up requirements.
• Maintain accurate borrower information, prospect records, and pipeline updates in the CRM system.
• Prepare weekly and monthly reports on lending performance, borrower acquisition, loan pipeline, disbursement progress, and potential business opportunities.
• Ensure all client interactions and lending activities comply with internal policies and applicable regulatory requirements.

Qualifications Must-Have Requirements

• Approximately 3-7 years of relevant professional experience in business development, relationship management, B2B sales, account management, lending sales, or a related field.
• Proven experience in acquiring new clients, building business relationships from scratch, and developing commercial opportunities.
• Strong prospecting, networking, and relationship-building skills, with the ability to generate leads independently.
• Experience engaging with business owners, entrepreneurs, SME clients, corporate executives, or other senior stakeholders.
• Good understanding of business financing needs and the ability to identify potential lending opportunities.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to understand client requirements and recommend appropriate financing solutions.
• Demonstrated resilience in handling rejection, managing sales pipelines, and maintaining consistent follow-ups.
• Strong commercial awareness and a target-oriented mindset, with the ability to achieve business development and sales targets.
• Good organizational skills, including pipeline management, client documentation, and reporting.
• Professional presence and the ability to represent the organization when engaging with external stakeholders.

Preferred Qualifications

• Experience in financial services, fintech, banking, multifinance, peer-to-peer (P2P) lending, or other lending-related businesses.
• Exposure to SME lending, business financing, working capital loans, or corporate lending.
• Existing networks among business owners, entrepreneurs, SMEs, or corporate communities.
• Experience sourcing borrowers and managing loan origination processes.
• Familiarity with credit assessment, financial statements, borrower due diligence, and lending documentation.
• Understanding of Securities Crowdfunding, P2P lending, or alternative financing platforms.
• Experience using CRM systems to manage prospects, client relationships, and business pipelines.
• Background in banking, financial services, professional services, technology, telecommunications, property, energy, agriculture, or other commercially oriented industries.

Key Attributes

• Proactive and persistent: Actively seeks new lending opportunities and remains resilient when facing rejection.
• Relationship-oriented: Builds trust and develops long-term relationships with borrowers and business partners.
• Resourceful and creative: Finds different ways to generate leads through networking, referrals, events, and strategic collaborations.
• Commercially minded: Understands business financing needs and recognizes opportunities to generate sustainable lending growth.
• Persuasive and engaging: Communicates effectively, builds rapport, and presents financing solutions to different types of stakeholders.
• Accountable and disciplined: Maintains consistent follow-ups, manages commitments, and keeps pipeline records up to date.
• Agile and adaptable: Learns quickly and adjusts approaches to different industries, client profiles, and business situations.
• Structured and analytical: Organizes borrower information, understands basic financial indicators, monitors pipeline progress, and follows through on next steps.