Regional Trainer F&B

PT. Modular Kuliner Indonesia; Jakarta Barat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Hangry is seeking a Regional Trainer Associate to deliver training programs across multiple outlets, ensuring teams gain knowledge and skills to perform their roles consistently.

You will collaborate with outlet operations and the Learning & Development team to identify needs, adapt methods, and monitor effectiveness, contributing to operational excellence.

Qualifications

• Minimum SMA/SMK education or equivalent.
• Experience in Training, L&D, or Operational Training, preferably in F&B.
• Strong presentation, facilitation, and communication skills.
• Good understanding of outlet operations and service standards.
• Willing to travel and conduct on-site training.
• Proficient with digital learning tools.

Responsibilities

• Deliver engaging and practical training sessions to outlet teams and ensure clear understanding.
• Coordinate with outlet operations and L&D to align training activities with needs.
• Identify training needs and skill gaps through field observations and feedback.
• Adapt training methods to suit different learning needs and outlet conditions.
• Monitor training effectiveness and provide feedback to improve performance.
• Support the improvement of training materials, modules, and SOPs.
• Utilize learning tools and platforms to support delivery and engagement.
• Manage training schedules, documentation, and reporting across outlets.

Skills

Presentation

Facilitation

Communication

Outlet operations

Observation skills

Organization

MS Office

Google Workspace

Travel ready

Education

Senior High School or equivalent

Tools

Microsoft Office

Google Workspace

Job description

As a Regional Trainer Associate, you will be responsible for delivering effective training programs to outlet teams, ensuring employees have the knowledge and skills to perform their roles consistently. You will work closely with outlet operations and the Learning & Development (L&D) team to identify training needs, improve learning effectiveness, and support operational excellence across multiple outlets.

Key responsibilities

• Deliver engaging and practical training sessions to outlet teams, ensuring clear understanding and application of learning materials.
• Coordinate with outlet operations and L&D teams to align training activities with operational needs and priorities.
• Identify training needs and skill gaps through field observations, employee feedback, and outlet performance.
• Adapt training methods and delivery styles to suit different learning needs and outlet conditions.
• Monitor training effectiveness and provide feedback to improve employee performance and operational standards.
• Support the improvement of training materials, learning modules, and Standard Operating Procedures (SOPs) based on field observations.
• Utilize learning tools and platforms effectively to support training delivery and participant engagement.
• Manage training schedules, documentation, and reporting while ensuring timely execution across assigned outlets.

About you

• Minimum education of Senior High School (SMA/SMK) or equivalent.
• Must have experience in Training, Learning & Development, or Operational Training, preferably in the F&B or restaurant industry.
• Strong presentation, facilitation, and communication skills, with the ability to engage diverse audiences.
• Good understanding of outlet operations, service standards, and employee development practices.
• Strong observation and analytical skills to identify performance gaps and recommend practical improvements.
• Well-organized, adaptable, and able to manage multiple training schedules and priorities independently.
• Proficient in Microsoft Office or Google Workspace and comfortable using digital learning tools.
• Willing to travel regularly and conduct on-site training across assigned outlet locations.

Hangry is not just a place for great food, but also a place for HangryMates to build remarkable careers. Founded in 2019, we've grown from an unknown local player to a company that competes head-to-head with global brands. We are a place full of people that embrace fun, challenge, and ambitious goals. Join us at Hangry, where each day offers the opportunity to learn and thrive in a dynamic environment. It's more than just a job; it's a journey toward self-growth, supported by a collaborative and nurturing culture dedicated to your development.

Hangry is not just a place for great food, but also a place for HangryMates to build remarkable careers. Founded in 2019, we've grown from an unknown local player to a company that competes head-to-head with global brands. We are a place full of people that embrace fun, challenge, and ambitious goals. Join us at Hangry, where each day offers the opportunity to learn and thrive in a dynamic environment. It's more than just a job; it's a journey toward self-growth, supported by a collaborative and nurturing culture dedicated to your development.