Regional Education Growth & Operations Lead

Ruangguru; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Ruangguru is seeking a Branch Operations Lead to coordinate regional branches, drive events and promotions, and optimize revenue through PnL awareness. The role focuses on delivering exceptional student engagement and enrollment outcomes.

The successful candidate will oversee end-to-end customer experiences, ensuring satisfaction and loyalty across the regional network. A Bachelor's degree and leadership experience are required.

Qualifications

• Bachelor's Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations; English course/educational/start-up experience is advantageous.
• Good knowledge of people management and leading a team.

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts to drive student engagement and enrollment.
• Demonstrate understanding of Profit and Loss (PnL) management, evaluating local market conditions and identifying sales opportunities to optimize revenue.
• Oversee the entire customer experience, managing the end-to-end journey to ensure satisfaction and loyalty.

Skills

Leadership

Sales & Marketing

Business Development

Operations

People management

Education

Bachelor's Degree

Job description

Ruangguru is seeking a Branch Operations Lead to coordinate regional branches, drive events and promotions, and optimize revenue through PnL awareness. The role focuses on delivering exceptional student engagement and enrollment outcomes.

The successful candidate will oversee end-to-end customer experiences, ensuring satisfaction and loyalty across the regional network. A Bachelor's degree and leadership experience are required.