Regional Branch Leader, Education & Enrollment

Ruangguru; Pangandaran; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Ruangguru is seeking a Regional Branch Manager to coordinate operations across multiple branches in the assigned area, ensuring smooth execution of academic processes and strong student engagement. You will lead branch initiatives, events, and promotions to drive enrollment while overseeing branch PnL and local market strategies.

You will also manage the end-to-end customer experience to ensure service quality, satisfaction, and long-term loyalty within a regional team.

Qualifications

• Bachelor’s Degree in any major.
• Proven leadership experience in Sales & Marketing, Business Development, or Business Operations.
• Experience in early childhood education, kids-focused businesses, education, or a start-up environment is an advantage.
• Good knowledge of people management with proven experience in leading and managing a team.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and oversee the operations of one or multiple branches within the assigned regional area, ensuring smooth branch operations and effective execution of academic processes.
• Lead and execute branch-level initiatives, including events, promotions, and other marketing activities, to drive student engagement, acquisition, and enrollment.
• Manage branch Profit & Loss (PnL) performance by assessing local market conditions, identifying current and potential sales opportunities, and implementing strategies to optimize revenue and business performance.
• Oversee the end-to-end customer experience and journey, ensuring service quality, customer satisfaction, and long-term customer loyalty.

Skills

Leadership

People management

Communication skills

Education

Bachelor’s Degree

Job description

Ruangguru is seeking a Regional Branch Manager to coordinate operations across multiple branches in the assigned area, ensuring smooth execution of academic processes and strong student engagement. You will lead branch initiatives, events, and promotions to drive enrollment while overseeing branch PnL and local market strategies.

You will also manage the end-to-end customer experience to ensure service quality, satisfaction, and long-term loyalty within a regional team.