Quality Control Supervisor

Confidential Company; Cikande; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Confidential Company in Indonesia is seeking a QC Supervisor to lead quality control across our snack manufacturing operations. You will supervise Shift Leaders and QC Inspectors, oversee audits, and drive daily quality improvements.

The role requires a degree in Food Technology or related field, 3–5 years in food QC with leadership experience, and strong knowledge of HACCP, FSSC 22000, ISO 22000. Occasional Saturday work may be required.

Qualifications

• Degree in Food Technology or related field.
• 3–5 years in QC within food manufacturing, with supervisory experience.
• Solid knowledge of HACCP, FSSC 22000, ISO 22000.
• Experience handling audits, CAPA actions, and quality documentation.
• Proven leadership of QC teams, including shift personnel.
• Strong analytical, problem-solving, and communication skills.
• Willingness to work on Saturdays when required.

Responsibilities

• Oversee quality control activities across the snack manufacturing process.
• Supervise Shift Leaders and QC Inspectors across shifts.
• Provide guidance and decision-making on day-to-day quality issues.
• Coordinate internal and external quality and food safety audits.
• Ensure audit findings are documented and addressed through CAPA.
• Monitor compliance with HACCP, FSSC 22000, ISO 22000.
• Lead training for QC personnel and relevant teams.
• Prepare quality reports and communicate findings to stakeholders.

Skills

Leadership

Quality audits

HACCP knowledge

Communication

Problem solving

Auditing

Education

D3/S1 in Food Technology or related fields

Job description

As a QC Supervisor, you will handle a key leadership role in ensuring consistent quality and food safety standards across snack manufacturing operations. You will lead QC activities, supervise Shift Leaders and Inspectors across shifts, oversee quality audits and training, and drive continuous improvement to maintain product quality and operational compliance.

What will you do?

Quality Control & Operational Supervision

• Oversee quality control activities throughout the snack manufacturing process to ensure product compliance with established quality and food safety standards.
• Supervise and coordinate Shift Leaders and QC Inspectors across shifts to ensure effective inspection and quality monitoring.
• Provide guidance and make decisions on day-to-day quality issues and non-conformities.

Audit & Compliance Management

• Coordinate and oversee internal and external quality and food safety audits.
• Ensure audit findings are properly documented, followed up, and addressed through corrective and preventive actions.
• Monitor compliance with HACCP, FSSC 22000, ISO 22000, and other applicable food safety standards.
• Lead, coach, and evaluate Shift Leaders and QC Inspectors to maintain team performance and inspection standards.
• Identify training needs and conduct quality and food safety training for QC personnel and relevant operational teams.
• Ensure effective shift handovers, communication, and coordination across the QC team.
• Analyze quality performance and identify recurring issues and improvement opportunities.
• Lead initiatives to strengthen product quality, food safety, and QC processes.
• Prepare quality reports and communicate key findings and improvement plans to relevant stakeholders.

What are we looking for?

• D3/S1 degree in Food Technology, Biology, Chemistry, or related fields.
• Minimum 3–5 years of experience in Quality Control within the food manufacturing industry, with supervisory or team leadership experience preferred.
• Good understanding of food safety, quality control, sampling, and panel testing principles.
• Familiar with HACCP, FSSC 22000, ISO 22000, and other relevant food safety standards.
• Experience handling internal/external audits, corrective actions, and quality documentation.
• Experience leading, coaching, and developing QC teams, including shift-based personnel.
• Strong analytical, problem-solving, and decision-making skills.
• Strong communication, coordination, and stakeholder management skills.
• Proactive, observant, detail-oriented, and committed to maintaining quality standards.
• Flexible to support factory operations, including working on Saturdays when required.