QA Projects Lead: Data, Compliance & Insights

Shopee; Indonesia; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Shopee is seeking an Associate to drive QA projects and manage data workflows across SPX operations, delivering insights to leadership that improve compliance and audit accuracy.

You will coordinate with Ops, BI, Product, Costing, and other teams to ensure alignment and effective execution of initiatives. This role combines project management, data analysis, and stakeholder collaboration.

Qualifications

• Bachelor's degree in Business, Operations, or related field.
• 2–4 years of experience in operations, data analysis, or project management.
• Strong skills in GSheet/Excel and SQL.
• Experience in data cleaning, root cause analysis, and translating raw data into insights.
• Strong project management with multiple initiatives and tight timelines.
• Excellent communication and stakeholder management in Thai and English.
• Willingness to conduct occasional on-site visits.

Responsibilities

• Lead and support different projects with cross-functional stakeholders.
• Conduct deep-dive data analysis to identify non-compliance and inefficiencies.
• Provide data-backed recommendations to improve frameworks, SOPs, and training.
• Prepare regular reports and insights for management on metrics and trends.
• Support audit design and automation to reduce manual work and increase accuracy.
• Conduct site visits to validate on-ground practices and identify gaps.
• Act as SME for team's data and processes, supporting continuous improvement.

Skills

Data analysis

Project management

Stakeholder management

Communication

Education

Bachelor's degree in Business/Operations

Tools

GSheet/Excel

SQL

Job description

Shopee is seeking an Associate to drive QA projects and manage data workflows across SPX operations, delivering insights to leadership that improve compliance and audit accuracy.

You will coordinate with Ops, BI, Product, Costing, and other teams to ensure alignment and effective execution of initiatives. This role combines project management, data analysis, and stakeholder collaboration.