Property Transition Manager

Cove Living Pte Ltd; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Cove Living Pte Ltd is seeking a Property Transition Manager for ourJakarta office on a 1 year contract, starting in October. You will report to the Operations Manager and oversee Cove’s properties, driving tenant satisfaction and operational efficiency across our portfolio.

Based in Jakarta, you will lead a team of associates and facilities staff to ensure properties are well-maintained, tenant-ready, and compliant with our SLA.

Qualifications

• Bachelor Degree in any major.
• 2–3 years in property or community management, preferably in hospitality or startup.
• Experience in hospitality or startup environment is a plus.

Responsibilities

• Manage and maintain buildings effectively and continually improve tenant’s experience.
• Illustrate Cove’s core values and strive to achieve our standard of operations.
• Ensure the rooms are tenantable and perfectly ready for check-ins.
• Act as the liaison between Cove and property owners.
• Manage a team of associates and facilities staffs to perform well and meet our standard of operations.
• Schedule a team of associates and facilities staffs to achieve optimal labor time/cost ratio.
• Ensure all properties’ tickets and requests are resolved within our SLA.
• Responsible for assigned properties’ monthly budgeting and controlling daily expenses.
• Responsible to ensure all monthly billings are sent out in time.
• Troubleshoot and prioritize daily facility issues and delegate responsibilities.

Skills

Negotiation skills

Communication skills

Relationship building

Consumer empathy

Drive for results

Adaptability

Initiative

Energy

Education

Bachelor Degree

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

With an office located in the bustling Blok M area, our Jakarta office is easily accessible by public transport and surrounded by a wide array of trendy eateries, creating an ideal environment for work-life balance and convenience.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Property Transition Manager

Job Type: 1 year contract

Start Date: October

Reports To: Operations Manager

Role Purpose: Your main focus will be to manage Cove’s properties and improve the tenant's experience.

What you’ll be doing:

• Manage and maintain buildings effectively and continually improve tenant’s experience
• Illustrate Cove’s core values and strive to achieve our standard of operations
• Ensure the rooms are tenantable and perfectly ready for check-ins
• Act as the liaison between Cove and property owners
• Manage a team of associates and facilities staffs to perform well and meet our standard of operations
• Schedule a team of associates and facilities staffs to achieve the most optimal labor time/cost ratio
• Ensure all properties’ tickets and requests are resolved within our SLA
• Responsible for assigned properties’ monthly budgeting and controlling the daily expenses
• Responsible to ensure all monthly billings are sent out in time
• Troubleshoot and prioritize daily facility issues and effectively delegate responsibilities

What makes you a great fit:

• Bachelor Degree in any major
• Min. 2-3 years in property management and/or community management, preferably have experience working in the hospitality industry and/or early-stage startup

Core Skills/Competencies:

• Good negotiation, communication and relationship building skills
• Consumer empathy
• High drive for results
• Ability to be flexible deal with ambiguity
• Resourceful and have high initiative
• High energy