Property Operations Associate

Cove Living Pte Ltd; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Cove Living Pte Ltd in Jakarta, Indonesia is seeking a Property Operations Associate to ensure smooth functioning of our buildings and guest/tenant experiences. The role reports to the Property Manager and covers maintenance coordination, inventory, and daily operations in our spaces.

The ideal candidate has a Bachelor's degree and at least 2 years in property management or related hospitality/real estate roles, with strong communication and organizational skills. On-site work is required.

Qualifications

• Bachelor Degree in any major (preferably civil engineering, architecture or hospitality/housekeeping).
• Min. 2 years in property management or related hospitality/real estate roles.
• Fresh graduates welcome if highly organized with strong communication.

Responsibilities

• Proactively manage buildings and resolve issues to improve tenant experience.
• Uphold Cove's operations standards and core values.
• Liaise with facilities staff and service contractors for maintenance.
• Prepare room inventory reports and assist in property inspections.
• Assist in ticket organization and procurement processes.

Skills

Property management

Communication skills

Organizational skills

Customer service

Education

Bachelor Degree in any major

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Property Operations Associate

Job Type: Full-Time

Reports To: Property Manager

What you’ll be doing:

• Proactively taking care and manage the buildings effectively as well as resolving any issues and continually improving tenant’s experience
• Illustrate Cove’s core values and strive to achieve our standard of operations
• Act as the liaison between Cove and facilities staff on the property
• Assist in preparing room inventory report
• Assist in routine property inspections
• Assist in organizing properties’ tickets
• Liaise with service contractors to schedule maintenance or repair of the buildings
• Assist in troubleshooting daily facilities maintenance issues
• Assist in routine procurement of properties’ needs

What makes you a great fit:

• Bachelor Degree in any major (Preferably in civil engineering, architecture or hospitality/housekeeping background)
• Min. 2 years in property management, preferably has experience working in the real estate, hospitality industry, and/or early-stage startup.
• Fresh graduates who are highly organized and have excellent communication skills are welcome to apply.
• Willing to be assigned to any location based on company needs
• Excellent communication and relationship-building skills
• Consumer empathy
• High drive for results
• Ability to be flexible deal with ambiguity
• Resourceful and have high initiative
• High energy