Promotor Manager - Subang

XL Smart career; Subang; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

XL Smart career is seeking to optimize the promoter workforce across channels. The role focuses on deploying promoters efficiently, developing capabilities, and tracking performance to boost sales growth, product visibility, and customer advocacy.

Key duties include determining optimal promoter headcount, monitoring targets, coaching underperformers, ensuring proper advocacy and merchandising, and managing relationships with manpower agencies for quality recruitment.

Qualifications

• Experience in managing promoter teams across regions and retail outlets.
• Ability to monitor sales targets daily/weekly/monthly and coach underperformers.
• Equip promoter teams with selling skills, customer engagement and brand knowledge.

Responsibilities

• Determine optimal headcount for promoters by region/ outlet.
• Monitor progress toward sales targets and act on underperformers.
• Ensure promoters are trained in selling skills and product knowledge.
• Oversee advocacy processes, campaigns, new product launches, and merchandising standards.
• Maintain relationships with third-party manpower agencies for quality recruitment.

Skills

Headcount planning

Performance tracking

Coaching & development

Brand knowledge & selling skills

Job description

Job Purpose :
To manage and optimize the performance of sales promotors across channels by ensuring effective deployment, capability development, performance tracking, and productivity monitoring to drive sales growth, product visibility, and customer advocacy

Main Responsibilities

• 1. Determining the optimal headcount of promotors for each region and retail outlet based on foot traffic and sales potential.
• 2. Monitoring daily, weekly, and monthly sales targets for the promotor force, identifying underperformers for coaching or reallocation.
• 3. Ensure promotors are equipped with selling skills, customer engagement techniques, and brand knowledge.
• 4. Ensure promotors execute advocacy process, sales campaigns, new product offering, and merchandising standards
• 5. Maintaining the relationship with third-party manpower agencies to ensure quality recruitments