Program Staff (BINUS @Malang)

Binus University International; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Binus University International is seeking an administrative assistant to support BULC operations and new student orientations. You will process documents for lecturer and student services, manage records, and assist with the student fee workflow.

The role involves maintaining data confidentiality, handling payments, and coordinating with scheduling and thesis coordinators. Entry-level applicants are welcome and training is provided.

Qualifications

• Minimum Diploma Degree (D3) or University student (6th Semester).
• No working experience required.

Responsibilities

• Assist Academic Orientation for BULC new students.
• Receive and process documents for lecturer and student services (study leave, graduation, internship, final project).
• Maintain and update records of inquiries, comments, complaints, and actions.
• Assist student payment process and administration (calculate fees, inform students, input to BCS, collect receipts, validate payments, report to scheduling).
• File BULC students’ finance documents.
• Maintain data confidentiality of customer transactions.
• Calculate tuition fees and upload to LMS for each period.
• Process student registration in related courses using the course subjects addition form.
• Distribute updated information to students (e.g., available courses).
• Verify data from payment data and payment statements.
• Compute additional fees (e.g., subject additions).
• Track receivables and inform scheduling and thesis coordinators.
• Process related office expenses and maintain finance documents.
• Maintain ISS schedule and operations.
• Provide reports to supervisor.
• Suggest improvements to processes to reduce time, effort, and cost.
• Perform Quality Management System tasks.
• Handle additional duties as required by supervisor.

Skills

Attention to detail

Record keeping

Communication

Education

Diploma (D3)

University student (6th semester)

Tools

BCS system

Learning Management System (LMS)

Job description

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

1. Assist Academic Orientation for BULC new students
2. Receive and process all necessary documents required for the lecturer and student services process (e.g., study leave, graduation documents, internship, and final project documents)
3. Maintain and update record details of inquiries, comments, complaints, and actions taken
4. Assist student payment process and administration (i.e., Calculate students’ fee, inform to students, Input students bill to BCS system, collect students’ payment receipt, validate students’ payment, inform payment report to scheduling)
5. File all BULC students’ finance documents
6. Keep records and data confidentiality of customer transactions
7. Conduct calculation for students’ tuition fee and upload the information to Learning Management System application (for every period)
8. Conduct operational process for student registration in related course subject (using course subjects addition form)
9. Distribute update information to the students accordingly (e.g., list of course subject availability)
10. Keep track and verify data from students’ payment data and payment statement
11. Conduct calculation fee for students (e.g., addition subject)
12. Keep track and verify students’ receivables list and inform to scheduling and thesis coordinator
13. Process related expenses for office operation and record office finance documents accordingly
14. Maintain ISS schedule and operation

Management support activities:

• Provide Report to direct Supervisor
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort, and cost)
• Perform activities related to Quality Management System
• Perform additional tasks related to key responsibilities as required by Direct Supervisor

Education Requirement:

Minimum Diploma Degree (D3) or University Student (6th Semester)
Work Exposure/ Experience:
No working experience

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!