Program Staff (BINUS @Malang)

BINUS Group; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 55,800,000 - 83,700,000; Full time

Job summary

BINUS Group in Malang is seeking a Program Staff member to support BULC student and lecturer services. The role covers document handling, student payments, and record management, with tasks spanning registration, course updates, and financial processing.

The position targets a Diploma holder or a university student in the 6th semester, offering a full-time schedule in Malang. No prior work experience is required, and confidentiality is essential for handling student data.

Qualifications

• Minimum Diploma Degree (D3) or University Student (6th Semester) is required.

Responsibilities

• Assist Academic Orientation for BULC new students.
• Receive and process documents for lecturer and student services (e.g., study leave, graduation documents, internship, final project).
• Maintain and update records of inquiries, comments, complaints, and actions taken.
• Assist student payment process and administration (calculate fees, inform students, input bills to BCS system, collect receipts, validate payments, inform payment reports).
• File BULUC students’ finance documents.
• Keep records and data confidentiality of customer transactions.
• Calculate tuition fees and upload information to LMS application each period.
• Process student registration in related courses using subject addition forms.
• Disseminate updates to students (e.g., course subject availability).
• Track and verify student payment data and statements.
• Calculate fees for students (e.g., added subjects).
• Track and verify receivables and inform scheduling and thesis coordinator.
• Process related expenses for office operation and record office finance documents.

Education

Diploma Degree (D3) or University Student (6th Semester)

Job description

## Program Staff (BINUS @Malang)Apply: Malang: Full time: Posted Today: JR2026067887It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.1. Assist Academic Orientation for BULC new students 2. Receive and process all necessary documents required for the lecturer and student services process (e.g., study leave, graduation documents, internship, and final project documents) 3. Maintain and update record details of inquiries, comments, complaints, and actions taken 4. Assist student payment process and administration (i.e., Calculate students’ fee, inform to students, Input students bill to BCS system, collect students’ payment receipt, validate students’ payment, inform payment report to scheduling) 5. File all BULC students’ finance documents 6. Keep records and data confidentiality of customer transactions 7. Conduct calculation for students’ tuition fee and upload the information to Learning Management System application (for every period) 8. Conduct operational process for student registration in related course subject (using course subjects addition form) 9. Distribute update information to the students accordingly (e.g., list of course subject availability) 10. Keep track and verify data from students' payment data and payment statement 11. Conduct calculation fee for students (e.g., addition subject) 12. Keep track and verify students’ receivables list and inform to scheduling and thesis coordinator 13. Process related expenses for office operation and record office finance documents accordingly 14. Maintain ISS schedule and operationManagement support activities:o Provide Report to direct Supervisor o Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort, and cost) o Perform activities related to Quality Management System o Perform additional tasks related to key responsibilities as required by Direct SupervisorEducation Requirement:• Minimum Diploma Degree (D3) or University Student (6th Semester) Work Exposure/ Experience: • No working experience