Campus Director's Office & Quality Assurance Officer

BINUS Group; Kota Semarang; On-site; IDR 200,880,000 - 290,160,000; Full time

Job summary

BINUS Group seeks a Campus Director's Office & Quality Assurance Officer in Semarang to oversee license management, accreditation, and QA systems. You will coordinate licensing extension, maintain accreditation data, and supervise monitoring and reporting to ensure compliance with government and ISO standards.

The role requires a minimum bachelor degree and at least 2 years of related experience, with a focus on process improvement, stakeholder liaison, and documentation accuracy.

Qualifications

• Minimum Bachelor Degree.
• 2+ years of working experience preferred.
• Strong understanding of ISO standards and quality management.

Responsibilities

• Ensure documentation completeness and validity of BINUS @Campus licenses.

Skills

Business Process

ISO

Education

Bachelor Degree

Job description

## Campus Director's Office & Quality Assurance OfficerApplylocations: Semarangtime type: Full timeposted on: Posted Todayjob requisition id: JR2026078071It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.University & Study Program License:• Ensure the completeness of documentation and validity period related to operational license of BINUS @Campus• Conduct license extension process for all study programs• Provide EPSBED report data for related Government / LLDikti• Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership• Maintain relationship with internal and external parties related to education licenseAccredication Activities:• Conduct and review accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (QS Star, AACSB, ABET, etc)• Monitor and review accreditation period validity for all study programs• Conduct accreditation extension process for all study programs• Maintain relationship with internal and external parties related to accreditation processMonitoring & Evaluation Activities:• Provide report on BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies• Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality• Provide performance data for strategic and operational planning• Liaise between departments in relation to data collection, storage and performance management• Provide report on monitoring & evaluation activitiesBusiness Process and Standard Activities:• Ensure compliance process implementation in BINUS @Campus• Organize customer satisfaction survey and provide result review• Conduct survey process implementation according to agreed timeline• Receive complaints from stakeholders and communicate with related Units for solutions• Conduct reoccurrence complaints analysis and provide reportQuality Assurance System:• Implement quality assurance system documents in BINUS @Campus• Communicate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version• Organize Internal audit activities and management review meeting (schedule, supporting documents and implementation)• Monitor Internal Audit process implementation• Coordinate with other Units and Auditor to execute internal audit• Provide data for audit finding reports to management in BINUS @Campus to fulfill ISO 9000 requirements• Ensure performance data is ready to be used to assess, review and monitor performance across the unit and identify areas for improvement• Follow up internal audit findings and ensure action from related unitsManagement Support Activities:• Provide Report to direct Supervisor• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)• Perform activities related to Quality Management System• Perform additional tasks related to key responsibilities as required by Direct SupervisorEducation Requirement:• Minimum Bachelor DegreeWork Exposure/ Experience:• Minimum 2 years of working experienceSpecial Skill:• Business Process• ISO