Personal Assistant

PT Makna Aksara Natya; Jakarta Utara; On-site; IDR 89,280,000 - 200,880,000; Full time

Job summary

Makna Translation, a professional translation company based in Jakarta, seeks a hands-on Personal Assistant / Account Manager to support day-to-day operations and client management. The role emphasizes organized administration, proactive client communication, and efficient coordination of translation projects.

Ideal candidates are detail-oriented, reliable, and capable of handling multiple projects with tight deadlines while maintaining professional interactions with clients and translators.

Qualifications

• Diploma or Bachelor's degree in any relevant field.
• Strong written and verbal communication in Bahasa Indonesia and English.
• Excellent organizational and time-management skills.
• Detail-oriented, reliable, disciplined, and able to work independently.
• Proactive, responsive, and comfortable taking initiative.
• Strong interpersonal skills and a professional approach with clients.
• Able to manage multiple projects and deadlines simultaneously.
• Proficient in Microsoft Office and/or Google Workspace.
• Previous experience in personal assistance, account management, client servicing, project coordination, administration, or a similar role is an advantage.
• Experience in a professional services environment is an additional advantage.

Responsibilities

• Provide administrative and operational support to management.
• Manage schedules, correspondence, documents, and day-to-day administrative matters.
• Handle client inquiries and maintain professional communication with clients.
• Coordinate translation projects with translators and internal team members.
• Monitor project timelines and ensure deliverables are completed on schedule.
• Prepare quotations, invoices, and other administrative documents.
• Follow up with clients regarding ongoing projects, quotations, and payments.
• Maintain client records, project documentation, and internal databases.
• Support the development and maintenance of strong, long-term client relationships.

Skills

Organizational skills

Time management

Communication

Client management

Proactivity

Independent work

Interpersonal skills

Multitasking

English proficiency

Bahasa Indonesia proficiency

Education

Bachelor's degree

Diploma

Tools

MS Office

Google Workspace

Job description

Makna Translation a professional translation company based in Jakarta is looking for a Personal Assistant / Account Manager to support our day-to-day operations and client management activities.

This role is ideal for someone who is highly organized, detail-oriented, responsive, and confident in managing both administrative responsibilities and professional client communications.

Key Responsibilities

• Provide administrative and operational support to management.
• Manage schedules, correspondence, documents, and day-to-day administrative matters.
• Handle client inquiries and maintain professional communication with clients.
• Coordinate translation projects with translators and internal team members.
• Monitor project timelines and ensure deliverables are completed on schedule.
• Prepare quotations, invoices, and other administrative documents.
• Follow up with clients regarding ongoing projects, quotations, and payments.
• Maintain client records, project documentation, and internal databases.
• Support the development and maintenance of strong, long-term client relationships.

Qualifications

• Diploma or Bachelor's degree in any relevant field.
• Strong written and verbal communication skills in Bahasa Indonesia and English.
• Excellent organizational and time-management skills.
• Detail-oriented, reliable, disciplined, and able to work independently.
• Proactive, responsive, and comfortable taking initiative.
• Strong interpersonal skills and a professional approach when dealing with clients.
• Able to manage multiple projects and deadlines simultaneously.
• Proficient in Microsoft Office and/or Google Workspace.
• Previous experience in personal assistance, account management, client servicing, project coordination, administration, or a similar role is an advantage.
• Experience in a professional services environment is an additional advantage.

Position: Full-time

Location: Jakarta