Patient Experience & CRM Specialist

PT KEHAMILAN SEHAT SEJAHTERA

Tangerang

On-site

IDR 66,960,000 - 100,440,000

Full time

14 days+
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Job summary

PT KEHAMILAN SEH SEJAHTERA mencari kandidat untuk mengelola Customer Relationship dengan fokus pada pasien kesehatan. Anda akan menjalin hubungan hangat melalui WhatsApp dan telepon, menekan missed appointments melalui manajemen jadwal dan follow-up program kesehatan seperti kehamilan/KB.

Peran ini menuntut empati tinggi, kemampuan analisis feedback pasien, serta kolaborasi erat dengan tim medis untuk meningkatkan layanan.

Qualifications

  • Berpengalaman di layanan pelanggan atau hubungan pasien.

Responsibilities

  • Bangun bonding dan komunikasi hangat dengan pasien via WhatsApp dan telepon.

Skills

Empati tinggi
Komunikasi ramah
Excel (MS Excel)
Pembuatan laporan
Layanan pelanggan
Kolaborasi tim

Education

Lulusan kesehatan

Tools

Microsoft Excel

Job description

PT KEHAMILAN SEH SEJAHTERA mencari kandidat untuk mengelola Customer Relationship dengan fokus pada pasien kesehatan. Anda akan menjalin hubungan hangat melalui WhatsApp dan telepon, menekan missed appointments melalui manajemen jadwal dan follow-up program kesehatan seperti kehamilan/KB.

Peran ini menuntut empati tinggi, kemampuan analisis feedback pasien, serta kolaborasi erat dengan tim medis untuk meningkatkan layanan.

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