We are a padel club built around thoughtful hospitality, community, and a welcoming atmosphere. We aim to make every visit feel like a moment at a resort, from a warm arrival to attentive service on the court.
We are looking for a friendly, attentive, and proactive Padel Court Attendant to look after our guests during their sessions and keep courts ready for play. As a welcoming presence beside the courts, you will help guests settle in, respond to requests, and ensure every session runs smoothly.
Key Responsibilities
- Welcome guests to their assigned courts and introduce yourself as their point of contact during play.
- Coordinate with reception and greeters to prepare for arriving guests, including rental equipment and special requests.
- Check courts, nets, gates, seating areas, and equipment before sessions; report damage or safety concerns promptly.
- Deliver rental rackets, balls, and requested refreshments or pro shop purchases, coordinating payment with reception.
- Remain visible and available to guests while respecting their space and avoiding interruptions during play.
- Assist with stray-ball retrieval when safe, without entering an active court or disrupting a rally.
- Provide polite session-ending reminders and coordinate court changeovers with reception.
- Collect and check rental equipment after use, reporting missing or damaged items.
- Keep courts and surrounding seating areas tidy, remove litter, and coordinate cleaning with housekeeping.
- Assist with scheduled court care and equipment cleaning according to training and instructions.
- Use radios and earpieces to communicate guest requests and operational updates promptly and discreetly.
- Handle routine guest concerns courteously and elevate complaints, injuries, or other incidents to the supervisor.
- Support coaching sessions, group bookings, and club events with equipment preparation and guest assistance.
Requirements
- Previous experience in hospitality, customer service, recreation, or sports facilities is preferred. Fresh graduates with a strong service mindset are welcome to apply.
- A warm, polite, and attentive manner, with a willingness to help before being asked.
- Reliable, responsible, and comfortable working as part of a team.
- Able to communicate clearly in Bahasa Indonesia; basic conversational English is an advantage.
- Able to perform the essential duties of an active role, including regular movement between courts, equipment handling, and guest assistance, with reasonable accommodation where needed.
- Maintain neat grooming, good personal hygiene, and a professional presentation in accordance with the club's uniform standards.
- Willing to learn court-care procedures, equipment handling, and basic padel rules.
- Willing to work shifts, weekends, and public holidays.
- An interest in sports, wellness, and an active lifestyle is an advantage. Prior padel experience is also an advantage.
Who We're Looking For
You notice when guests need help and take pride in making their visit comfortable. You can balance attentive service with respect for the game, keep your assigned courts organized, and follow through on requests without needing repeated reminders.