Security

Pengiklan Anonim; Tangerang Selatan; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

Pengiklan Anonim padel club seeks a friendly Security team member to uphold hospitality and guest care. You will greet guests, manage parking, and ensure safety while maintaining a welcoming atmosphere.

You’ll guide pedestrians and vehicles, assist with bags, coordinate with reception, and report incidents. The ideal candidate stays calm, communicates clearly in Bahasa Indonesia, and is willing to work rotating shifts, weekends, and holidays. Security training is preferred.

Qualifications

• Prior security or guest-facing experience preferred.
• Warm, welcoming demeanor and guest assistance mindset.
• Alert, reliable, honest, and able to stay calm under pressure.
• Clear basic English; Bahasa Indonesia required for communication.

Responsibilities

• Greet guests warmly on arrival and departure.
• Assist with parking and direct vehicle movements.
• Provide umbrella and guide guests between cars and entrance.
• Usher guests to reception and coordinate handovers.
• Assist with bags or sports equipment with guest permission.
• Monitor entrances and parking to maintain security.
• Conduct routine patrols and report hazards.
• Keep walkways clear and coordinate with team via radios.
• Handle disturbances calmly and escalate when needed.

Skills

Guest service

Security

Communication Bahasa Indonesia

Conflict de-escalation

Education

Security training/certification

Job description

We are a padel club built around thoughtful hospitality, community, and a welcoming atmosphere. We aim to make every visit feel like a moment at a resort, starting with a warm welcome as guests arrive.

We are looking for a friendly, attentive, and responsible Security to keep our premises safe while making guests feel welcomed and cared for.

Key Responsibilities

Greet arriving and departing guests warmly, politely, and proactively.

Assist guests with parking and guide vehicle movements to keep access routes safe and orderly.

Stay ready with umbrellas and offer assistance between vehicles and the entrance during rain or strong sun.

Usher guests to reception and coordinate with the greeter or receptionist for a smooth handover.

Offer assistance with bags or sports equipment when needed, with the guest’s permission.

Help departing guests reach their vehicles safely and thank them for visiting.

Monitor entrances, exits, parking areas, and the surrounding premises to maintain security.

Conduct routine patrols and report suspicious activity, safety hazards, or maintenance concerns.

Keep entrances, pedestrian routes, and emergency access clear.

Communicate through radios and earpieces to coordinate arrivals, guest requests, and security matters.

Handle parking concerns and minor disturbances calmly and professionally; elevate incidents to the supervisor.

Maintain security logs and provide clear shift handovers.

Coordinate with teammates so that guest assistance does not leave essential security posts unattended.

Requirements

Previous experience in security, parking assistance, hotels, restaurants, or other guest-facing environments is preferred.

A warm, welcoming manner and a genuine willingness to assist guests.

Alert, reliable, honest, and able to remain calm under pressure.

Able to communicate clearly and politely in Bahasa Indonesia; basic English is an advantage.

Comfortable guiding vehicles and maintaining awareness of pedestrian safety.

Able to perform the essential duties of an active outdoor role, including patrols, parking guidance, and guest assistance, with reasonable accommodation where needed.

Maintain neat grooming, good personal hygiene, and a professional presentation in accordance with the club’s uniform standards.

Willing to work shifts, weekends, and public holidays.

Relevant security training or certification is an advantage.

Who We’re Looking For

You understand that security and hospitality go hand in hand. You notice when a guest needs help, have an umbrella ready before they step into the rain, and provide a friendly welcome while remaining attentive to safety.