Receptionist

Jungle Padel Seseh; Provinsi Bali; Sur place; IDR 33 480 000 - 66 960 000; Plein temps

Résumé du poste

Jungle Padel Seseh in Bali is hiring a friendly, service‑oriented Receptionist to join our front of house team. You will greet guests, assist with check‑ins, and support daily operations with our Padel and F&B teams.

Strong English and clear communication skills are essential, as are multitasking abilities and a professional appearance. Experience with WhatsApp, booking systems, and POS is a bonus; weekend and public holiday shifts are required.

Qualifications

• Previous experience in reception or front desk is preferred.
• Experience in hospitality or service industry is advantageous.
• Fluent English communication is required.

Responsabilités

• Greet guests and members and manage check-in procedures.
• Manage court reservations and cancellations via phone, WhatsApp, and the booking system.
• Provide information on memberships, promotions, and facilities.
• Coordinate with Padel and F&B teams to ensure consistent service.
• Manage records and ensure reception area is clean and organized.
• Support opening and closing procedures.

Connaissances

Communication skills

English proficiency

Multitasking

Customer service

Outils

WhatsApp

Booking systems

POS

Computer basics

Description du poste

Jungle Padel Seseh is a padel venue in Seseh, Bali, committed to delivering a welcoming and well-run experience for every player, member, and guest. We are currently looking for a professional and service-oriented Receptionist to join our front of house team.

Position Overview

As Receptionist, you will be the first point of contact for our guests and members. You will ensure a seamless arrival experience and support the smooth daily operation of the venue, working closely with our Padel and F&B teams.

Key Responsibilities

• Welcome guests and members, and manage check-in procedures
• Manage court reservations, rescheduling, and cancellations through the booking system, telephone, and WhatsApp
• Provide accurate information on court availability, memberships, promotions, and facilities
• Monitor court schedules to ensure sessions start and end on timeCoordinate with the Padel and F&B teams to deliver consistent service across the venue
• Manage equipment rentals and process payments through the POS systemSupport the organization of tournaments, social games, and venue events
• Address guest feedback and complaints professionally, escalating to the supervisor or manager where necessary
• Maintain accurate booking, payment, and guest records
• Ensure the reception area is clean, organized, and presentable at all times
• Support daily opening and closing procedures

Requirements

• Previous experience in reception, front office, hospitality, or customer service is preferred
• Experience in a sports club, fitness facility, hotel, or restaurant is an advantage
• Excellent communication skills and good command of English; additional languages are an advantage
• Proficiency in WhatsApp, booking systems, POS, and basic computer applications
• Strong attention to detail, with the ability to multitask in a busy environment
• Professional appearance and a reliable, proactive attitude
• Availability to work flexible shifts, including weekends and public holidays
• Interest in padel or sports is an advantage