Operations Lead - FinTech Growth & Process Excellence

PT Talenta Eksekutif Asia

Bekasi

On-site

IDR 334,800,000 - 669,600,000

Full time

2 days ago

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Job summary

PT Talenta Eksekutif Asia is seeking an Operations Manager to lead and optimize end-to-end operations in Jakarta, focusing on scalable processes and cross-functional execution. You will report to the CEO and drive operational excellence across Sales, Product, Technology, Finance, and Customer Support.

The role requires 5+ years in fintech/SaaS or high-growth tech environments, strong process design, and proven leadership to build a high-performance team committed to efficiency and customer value.

Qualifications

Must have 5+ years managing operations in fintech, SaaS, or tech startups.

Responsibilities

Lead end-to-end operational functions to support scalable growth.
Design and implement SOPs and workflow frameworks.
Build and coach high-performing operations teams.
Collaborate with Sales, Product, Technology, Finance, and Support.
Monitor performance and drive continuous improvement.
Develop strategies to boost productivity and customer experience.
Manage departmental budgets and cost-efficiency programs.
Identify risks and implement sustainable solutions.
Prepare operational reports and executive recommendations.
Support growth with scalable operating structures.

Skills

Leadership

Cross-functional collaboration

Project management

Operational excellence

Analytical thinking

Education

Bachelor's degree in Business Admin / Management / Ops / Industrial Eng

Job description

The role requires 5+ years in fintech/SaaS or high-growth tech environments, strong process design, and proven leadership to build a high-performance team committed to efficiency and customer value.

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