Operations & Administrative Officer

DAYS – PT. Vakansi Media Global; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

DAYS – PT. Vakansi Media Global in Jakarta is seeking an Operations & Administrative Officer to join our team. You will coordinate traveller requirements, assist with documentation, and ensure processes run smoothly from start to finish.

The ideal candidate is highly organised, detail-oriented, and comfortable handling confidential information while communicating clearly with travellers and internal teams.

Qualifications

• Highly organised and detail oriented
• Proactive and good at following up
• Clear and professional communicator
• Comfortable with documents, forms and spreadsheets
• Experience in administration, operations, travel or customer service is a plus

Responsibilities

• Coordinate traveller requirements, documents and applications
• Assist travellers with forms and required documentation
• Review documents for accuracy, completeness and consistency
• Follow up with travellers on outstanding requirements
• Monitor applications, deadlines, appointments and updates
• Research and stay updated on travel requirements and procedures
• Coordinate with partners, service providers and authorities
• Maintain organised records, trackers and databases
• Support general administrative and operational tasks across DAYS

Skills

Highly organised

Detail oriented

Proactive

Strong communication

Independent worker

Job description

About the Company
DAYS is an experience-driven travel and culture company, based in Jakarta and working across Indonesia, Europe and Southeast Asia. We build trips around the things worth flying for — festival lineups, race weekends, cultural moments — and handle everything behind the scenes so our travellers can be fully present for them. As we grow, we're looking for someone organised and detail-oriented to help keep that machinery running smoothly.

Job Description We're looking for a highly organised, proactive and detail-oriented Operations & Administrative Officer to join our team in Jakarta. You'll work closely with our travellers and internal team to make sure processes, documentation and applications are handled accurately and smoothly from start to finish

Key Responsibilities

Coordinate traveller requirements, documents and applications

Assist travellers with forms and required documentation

Review documents carefully for accuracy, completeness and consistency

Follow up with travellers on outstanding requirements

Monitor applications, deadlines, appointments and updates

Research and stay updated on relevant travel requirements and procedures

Coordinate with partners, service providers and relevant authorities when needed

Maintain organised records, trackers and databases

Support general administrative and operational tasks across DAYS

Job Requirements

Highly organised and very detail-oriented

Proactive and good at following up

A clear and professional communicator

Comfortable working with documents, forms and spreadsheets

Responsible and trustworthy with confidential information

A fast learner who can work independently and as part of a team

Experience in administration, operations, travel or customer service is a plus

Experience handling documentation or traveller coordination is preferred

Must be comfortable reading documents and correspondence in English