Operations & Administrative Officer

DAYS – PT. Vakansi Media Global; Jakarta Selatan; Presencial; IDR 72.000.000 - 108.000.000; Jornada completa

Descripción de la vacante

DAYS – PT. Vakansi Media Global in Jakarta is seeking an organised Operations & Administrative Officer to join our travel and culture team.

You will work closely with travellers and internal staff to ensure processes, documentation and applications run smoothly from start to finish. The role requires a proactive, detail-oriented communicator who handles documents and spreadsheets, maintains records, and stays updated on travel requirements.

Formación

• Highly organised and very detail-oriented.
• Proactive and good at following up.
• A clear and professional communicator.
• Comfortable working with documents, forms and spreadsheets.
• Responsible and trustworthy with confidential information.
• A fast learner who can work independently and as part of a team.
• Experience in administration, operations, travel or customer service is a plus.
• Experience handling documentation or traveller coordination is preferred.
• Must be comfortable reading documents and correspondence in English.

Responsabilidades

• Coordinate traveller requirements, documents and applications
• Assist travellers with forms and required documentation
• Review documents carefully for accuracy, completeness and consistency
• Follow up with travellers on outstanding requirements
• Monitor applications, deadlines, appointments and updates
• Research and stay updated on relevant travel requirements and procedures
• Coordinate with partners, service providers and relevant authorities when needed
• Maintain organised records, trackers and databases
• Support general administrative and operational tasks across DAYS

Conocimientos

Highly organized

Detail-oriented

Proactive

Follow-up

Clear communicator

Documents & spreadsheets

Confidential information handling

Fast learner

Independent & team work

Admin/ops/travel/customer service

Traveller coordination

English reading proficiency

Descripción del empleo

About the Company
DAYS is an experience-driven travel and culture company, based in Jakarta and working across Indonesia, Europe and Southeast Asia. We build trips around the things worth flying for — festival lineups, race weekends, cultural moments — and handle everything behind the scenes so our travellers can be fully present for them. As we grow, we're looking for someone organised and detail-oriented to help keep that machinery running smoothly.

Job Description We’re looking for a highly organised, proactive and detail-oriented Operations & Administrative Officer to join our team in Jakarta. You’ll work closely with our travellers and internal team to make sure processes, documentation and applications are handled accurately and smoothly from start to finish

Key Responsibilities

Coordinate traveller requirements, documents and applications

Assist travellers with forms and required documentation

Review documents carefully for accuracy, completeness and consistency

Follow up with travellers on outstanding requirements

Monitor applications, deadlines, appointments and updates

Research and stay updated on relevant travel requirements and procedures

Coordinate with partners, service providers and relevant authorities when needed

Maintain organised records, trackers and databases

Support general administrative and operational tasks across DAYS

Job Requirements

Highly organised and very detail-oriented

Proactive and good at following up

A clear and professional communicator

Comfortable working with documents, forms and spreadsheets

Responsible and trustworthy with confidential information

A fast learner who can work independently and as part of a team

Experience in administration, operations, travel or customer service is a plus

Experience handling documentation or traveller coordination is preferred

Must be comfortable reading documents and correspondence in English