Operations Admin Intern

AnyMind Group; Kosambi; Hybrid; IDR 55,800,000 - 89,280,000; Full time

Job summary

AnyMind Group is seeking an Operations Admin to support OMS/WMS operations in a hybrid role based in Kosambi. You will manage stock, maintain master SKUs, and produce routine reports using Google Sheets and Excel. Collaboration with Customer Service and 3PL teams is essential to resolve issues and meet SLA targets.

The ideal candidate has 1–2 years in ecommerce/helpful warehouse environments, with a diploma or degree in logistics or related fields, and strong attention to detail.

Qualifications

• Hands-on experience with OMS and WMS platforms in a logistics or warehouse setting.
• Proficient in Google Sheets and Excel for data reporting and analysis.
• Strong problem-solving, communication, and high attention to detail.

Responsibilities

• OMS Management: act as the main contact for daily OMS operations, including SKU binding and real-time stock synchronization.
• WMS & Inventory Control: manage stock adjustments and data accuracy in the WMS.
• Master SKU Maintenance: create and update master SKU records across OMS/WMS.
• Data Reporting & Analysis: maintain daily/weekly reports in Sheets/Excel with pivot tables and charts.
• Cross-Functional Coordination: resolve fulfillment issues with CS and Logistics/3PL teams.
• Return Parcel Tracking: monitor pending returns to meet SLA targets.

Skills

OMS

WMS

Google Sheets

Excel

Problem solving

Communication

Attention to detail

Education

Diploma or Bachelor's in Logistics / Supply Chain

Job description

Key Responsibilities

• OMS Management: Serve as the main point of contact for daily OMS operations, including SKU binding, real-time stock synchronization, order flow monitoring, and data extraction.
• WMS & Inventory Control: Handle all system stock adjustments, inventory movements, and ensure 100% accurate data entry within the WMS.
• Master SKU Maintenance: Create, update, and maintain master SKU records across integrated OMS and WMS platforms.
• Data Reporting & Analysis: Maintain and update daily/weekly operational reports in Google Sheets/Excel using pivot tables, formulas, and visual charts to present performance trends.
• Cross-Functional Coordination: Investigate and resolve fulfillment issues and edge cases by collaborating directly with Customer Service (CS) and Logistics/3PL teams.
• Return Parcel Tracking: Monitor and track pending/unreceived return parcels to ensure processing meets SLA targets.

Candidate Profile & Requirements

• Education: Minimum Diploma or Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or a related field. (Final-year students are welcome to apply provided no active classes/thesis commitments remain).
• Experience: 1–2 years of hands‑on experience as an Operations Admin, Control Tower, or similar role within an E‑commerce Enabler or Warehouse environment.
• Technical Skills:
  • Proficient and hands‑on experience with OMS and WMS platforms.
  • Advanced Google Sheets / MS Excel skills (formulas, pivot tables, data visualization/charts).
• Soft Skills: Excellent problem‑solving abilities, strong communication skills, and high attention to detail.
• Location Preference: Candidates residing in West Jakarta (Jakbar), Tangerang, or Tangerang Regency are strongly preferred (Plus Point).

Work Location & Schedule

• Work Arrangement: Hybrid.
• Location: Kosambi.