Operational Supervisor

Tropical Group; Kecamatan Ubud; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Rumah Souvenir Ubud 2 in Ubud, Bali, is preparing to open and seeks an Operational Supervisor for the pre-opening team. You will oversee daily operations and ensure service standards are consistently met.

You will lead and manage a small team, communicate clearly, and solve problems quickly in a fast-paced, customer-focused environment.

Qualifications

• Minimum 2–3 years of supervisory experience in hospitality, retail, or related fields.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Proactive, organized, and detail-oriented mindset.

Responsibilities

• Oversee daily operations and ensure service standards are consistently maintained.
• Lead and manage team members effectively.

Skills

Team leadership

Communication

Problem-solving

Attention to detail

Customer service

Job description

Rumah Souvenir Ubud 2 is preparing to open its doors in the heart of Ubud, Bali. We are looking for an Operational Supervisor to join our pre-opening team and be part of this exciting journey from the beginning.

Key responsibilities

• Oversee daily operations and ensure service standards are consistently maintained
• Lead and manage team members effectively

Qualifications

• Minimum 2–3 years of experience in a supervisory role, preferably in hospitality, retail, or a related industry
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Proactive, responsible, organized, and detail-oriented
• Able to work effectively in a fast-paced environment
• Strong customer service mindset with a positive attitude

Location: Ubud, Bali