Operational Manager Warehouse 3PL

PT Kamadjaja Logistics; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 250,000,000 - 420,000,000; Full time

Job summary

PT Kamadjaja Logistics is seeking an experienced Operational Manager Warehouse 3PL to oversee all warehouse operations at our Medan facility. This full-time role leads the warehouse team, optimises processes, and ensures compliant, cost-efficient operations for our clients.

The position requires strong leadership, deep WMS knowledge, and a focus on KPI-driven performance, SOP implementation, and continuous improvement within a fast-paced environment.

Qualifications

• Minimum 5 years' experience in warehouse operations management, preferably in a 3PL or logistics environment.
• Proven experience managing warehouse teams and staff supervision.
• Strong knowledge of warehouse management systems (WMS) and inventory management principles.
• Understanding of health, safety and environmental compliance requirements in warehouse operations.
• Excellent organisational and planning skills with the ability to multitask in a fast-paced environment.
• Strong analytical and problem-solving abilities with a focus on continuous improvement.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Good communication and interpersonal skills to work effectively with team members, clients and suppliers.
• Ability to work independently whilst maintaining collaborative relationships with cross-functional teams.
• Knowledge of 3PL operations and client service management is highly desirable.
• Experience with warehouse automation or advanced material handling systems is preferred.

Responsibilities

• Overseeing day-to-day warehouse operations including receiving, storage, picking, packing and dispatch of goods
• Managing and supervising warehouse staff
• Ensuring compliance with health, safety and environmental regulations within the warehouse facility
• Implementing and maintaining warehouse SOPs and best practices
• Monitoring inventory accuracy and conducting regular stock audits and reconciliations
• Optimising warehouse layout, storage systems and material handling processes to improve efficiency and reduce costs
• Managing warehouse equipment and machinery, including maintenance scheduling and repair coordination
• Tracking KPIs such as order accuracy, delivery times, and warehouse productivity
• Liaising with clients to understand requirements and ensure SLAs are met
• Identifying and implementing process improvements and operational efficiencies
• Preparing accurate reports and documentation on warehouse operations and performance metrics
• Managing warehouse budget and controlling operational costs

Skills

Warehouse operations management

Staff supervision

WMS knowledge

Inventory management

HSE compliance

Planning and organisation

Analytical problem-solving

MS Office

Communication skills

Independence with collaboration

3PL operations

Warehouse automation knowledge

Tools

WMS software

Job description

About the role

PT Kamadjaja Logistics is seeking an experienced Operational Manager Warehouse 3PL to oversee and manage all warehouse operations at our facility in Medan, Sumatera Utara. This is a full-time position that plays a critical role in ensuring efficient, cost-effective and compliant warehouse operations for our third-party logistics clients. As Operational Manager, you will be responsible for leading the warehouse team, optimising operations, maintaining service quality standards, and driving continuous improvement across all warehouse functions. This position reports directly to the logistics management team and is essential to our ability to deliver exceptional service to our clients.

Key responsibilities

• Overseeing day-to-day warehouse operations including receiving, storage, picking, packing and dispatch of goods
• Managing and supervising warehouse staff
• Ensuring compliance with health, safety and environmental regulations within the warehouse facility
• Implementing and maintaining warehouse standard operating procedures (SOPs) and best practices
• Monitoring inventory accuracy and conducting regular stock audits and reconciliations
• Optimising warehouse layout, storage systems and material handling processes to improve efficiency and reduce costs
• Managing warehouse equipment and machinery, including maintenance scheduling and repair coordination
• Tracking key performance indicators (KPIs) such as order accuracy, delivery times, and warehouse productivity
• Liaising with clients to understand their specific requirements and ensuring service level agreements (SLAs) are met
• Identifying and implementing process improvements and operational efficiencies
• Preparing accurate reports and documentation on warehouse operations and performance metrics
• Managing warehouse budget and controlling operational costs

What we're looking for

• Minimum 5 years' experience in warehouse operations management, preferably in a 3PL or logistics environment
• Proven experience managing warehouse teams and staff supervision
• Strong knowledge of warehouse management systems (WMS) and inventory management principles
• Understanding of health, safety and environmental compliance requirements in warehouse operations
• Excellent organisational and planning skills with the ability to multitask in a fast-paced environment
• Strong analytical and problem-solving abilities with a focus on continuous improvement
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
• Good communication and interpersonal skills to work effectively with team members, clients and suppliers
• Ability to work independently whilst maintaining collaborative relationships with cross-functional teams
• Knowledge of 3PL operations and client service management is highly desirable
• Experience with warehouse automation or advanced material handling systems is preferred

Company overview

One of the biggest integrated logistics service provider (international & domestic freight forwarding, warehousing & transportation), invites the competent candidates to take the challenge to become our staff.

Location

Jakarta:

Grha Kamadjaja