Warehouse Team Leader (Supervisor)

PT Unilever Oleochemical Indonesia; Sumatera Utara; On-site; IDR 120,000,000 - 170,000,000; Full time

Job summary

PT Unilever Oleochemical Indonesia (UOI) is seeking a Warehouse Supervisor to lead daily warehouse operations, ensure safe and efficient processes, and monitor 3PL performance across receiving, storage, picking, staging, and dispatch.

You will ensure SOP compliance, inventory accuracy, SAP/WMS integrity, and drive incident investigations while coordinating with multiple stakeholders to ensure seamless end-to-end service delivery.

Qualifications

• Minimum Bachelor Degree in any major.
• 4+ years in managing a warehouse, preferably with 3PL providers.
• Cross-functional, multi-cultural team collaboration.
• Strong analytics and logical thinking.
• Excellent communication and presentation skills; fluent in English.
• Proficient in Microsoft Excel and PowerPoint.

Responsibilities

• Lead and supervise daily warehouse operations including receiving, storage, picking, staging, loading and dispatch.
• Monitor 3PL performance against SLA/KPI (productivity, accuracy, order fulfilment, space utilization).
• Ensure 3PL compliance with SOPs, safety, quality, 5S and legal standards.
• Monitor inventory accuracy and execute stock receiving, put-away, picking, transfer, dispatch, cycle counts and reconciliation.
• Ensure accurate SAP/WMS transactions and alignment between physical stock and system inventory.
• Lead investigations of incidents (damages, losses, delays, safety) and coordinate resolutions.
• Coordinate with Logistics, Supply Chain, Production, Quality, Customer Service, Transporters and Finance to resolve issues and deliver end-to-end service.

Skills

Analytics

Cross-functional teamwork

English fluency

Excel & PowerPoint

Proactive attitude

Strong communication

Agile mindset

Education

Bachelor degree

Tools

SAP

WMS

Job description

Lead and supervise daily warehouse operations, ensuring safe, efficient, and timely execution of receiving, storage, picking, staging, loading, and dispatch activities.

Monitor 3PL operational performance against agreed SLA/KPI, including warehouse productivity, inventory accuracy, order fulfillment, loading/unloading performance, space utilization, and service level.

Ensure 3PL operations comply with company SOPs, safety standards, quality requirements, 5S, security requirements, and applicable legal/regulatory standard.

Monitor inventory accuracy and ensure proper execution of stock receiving, put-away, picking, transfer, dispatch, cycle counting, and inventory reconciliation activities.

Ensure accurate and timely execution of warehouse transactions in SAP/WMS and alignment between physical stock and system inventory.

Lead investigation and resolution of incidents involving product damage, loss, inventory discrepancies, delivery delays, safety incidents, and other operational deviations.

Coordinate with Logistics, Supply Chain, Production, Quality, Customer Service, Transporters, Finance, and other stakeholders to resolve operational issues and ensure end-to-end service delivery.

Requirements

Minimum Bachelor Degree with all major.

Have experience > 4 years in managing warehouse, preferrable if have experience work with and managing 3PL warehouse provider.

A proactive individual with strong agility and proven ability to work on cross-functional, multi-cultural teams.

Strong analytics skills and logical thinking

Solid communication and presentation skills, including experience with communicating with others from different cultures.

Good in Microsoft Excel, Microsoft Power Point.

Fluent in English both writen and spoken (mandatory).

Eager to step outside of the comfort zone to Sei Mangkei, North Sumatera.

PT. Unilever Oleochemical Indonesia (UOI) was established on January 3rd, 2012 and is wholly owned by Unilever Netherland.

UOI is one of the biggest Olechemical factories in the world and has been built on an area of 18 hectares, located in Special Economic Zone (KEK) Sei Mangkei, Blok M, N, R, S Huta VI District of Bosar Maligas, Simalungun, North Sumatra, Indonesia, where 30% of equipment manufacturers using domestic products, the plant is designed to process CPKO (Crude Palm Kernel Oil) and 95% of the products will be used by Unilever factories around the world.

PT. Unilever Oleochemical Indonesia (UOI) was established on January 3rd, 2012 and is wholly owned by Unilever Netherland.

UOI is one of the biggest Olechemical factories in the world and has been built on an area of 18 hectares, located in Special Economic Zone (KEK) Sei Mangkei, Blok M, N, R, S Huta VI District of Bosar Maligas, Simalungun, North Sumatra, Indonesia, where 30% of equipment manufacturers using domestic products, the plant is designed to process CPKO (Crude Palm Kernel Oil) and 95% of the products will be used by Unilever factories around the world.

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