Operation Staff (Japanese Speaker)

BINUS Group; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

BINUS Group is seeking a dedicated coordinator to manage end-to-end departures of students and candidates to Japan. You will oversee the selection through departure, ensuring contracts, visas, COEs, and documents are complete and compliant.

You will maintain proactive communication with Japanese partners, collaborate with internal teams to prepare candidates, monitor timelines, and keep archives and reports up to date. Willingness to be placed in West Jakarta is required.

Qualifications

• JLPT N2 level required
• Bachelor's degree from a reputable university
• Experience in a company with Japanese business relations preferred
• Strong documentation handling and administrative skills
• Ability to manage schedules and timelines effectively
• Proficient in business Japanese for emails and speaking
• Willing to be placed at West Jakarta

Responsibilities

• Manage and monitor the departure timeline from selection to departure
• Maintain intensive communication with Japanese companies, supervising organizations, and partners via verbal and formal email
• Coordinate preparation and completeness of departure documents (contracts, visas, COE, etc.)
• Collaborate internally with the training team and management to ensure readiness
• Handle follow-up requests from Japanese partners regarding candidate data or documents
• Ensure all processes meet timeline and administrative standards set by partners and authorities
• Prepare and maintain documentation archives and operational reports related to candidate placement in Japan

Skills

JLPT N2

Communication

Coordination

Timeline management

Business Japanese

Education

Bachelor's degree

Job description

Responsibilities

• Manage and monitor the departure timeline of students/candidates to Japan, starting from the selection process until departure.
• Maintain intensive communication with Japanese companies, supervising organizations, and related partners through both verbal communication and formal email correspondence.
• Coordinate the preparation and completeness of departure documents, including contracts, visas, Certificates of Eligibility (COE), and other administrative requirements.
• Collaborate internally with the training team, management, and other relevant parties to ensure candidates’ readiness prior to departure.
• Handle follow-up requests from Japanese partners regarding candidate data, documentation, or other clarifications.
• Ensure that all processes are carried out in accordance with the established timeline and administrative standards set by Japanese partners and relevant authorities.
• Prepare, organize, and maintain documentation archives as well as operational reports related to the candidate placement process in Japan.

Requirements

• Minimum Japanese Language Proficiency Test (JLPT) N2.
• Minimum Bachelor’s degree (S1) from a reputable university.
• Prior work experience in a company or organization with Japanese business relations is preferred.
• Comfortable working within a corporate environment.
• Good understanding of Japanese work culture and business etiquette.
• Experienced in handling administrative documentation.
• Strong ability to manage work schedules and timelines effectively.
• Proficient in using Japanese for business communication, both verbally and through formal email correspondence.
• Possess strong communication and coordination skills, particularly in operational tasks.
• Willing to be placed at West Jakarta.