Operation Staff (Japanese Speaker)

BINUS Group; Jakarta Barat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

BINUS Group seeks a coordinator to manage the departure timeline for students/candidates heading to Japan, from selection through departure, and to liaise with Japanese companies and partners.

You will prepare and complete departure documents (contracts, visas, COE) and ensure compliance with partner timelines; strong business Japanese communication is essential. Position based in West Jakarta.

Qualifications

• JLPT N2 proficiency required.
• Bachelor’s degree from a reputable university.
• Experience with Japanese business relations preferred.
• Comfortable working in a corporate environment.
• Solid understanding of Japanese work culture and etiquette.
• Experience handling administrative documentation.
• Strong scheduling and timeline management.
• Proficient in business Japanese communication (verbal & email).
• Strong communication and coordination skills, especially in operations.

Responsibilities

• Manage and monitor the departure timeline from selection to departure for students/candidates going to Japan.
• Maintain intensive communication with Japanese companies, supervising organizations, and partners via voice and formal email.
• Coordinate preparation and completeness of departure documents (contracts, visas, COE, etc.).
• Collaborate with training team, management and other parties to ensure candidate readiness.
• Handle follow-up requests from Japanese partners regarding candidate data or documentation.
• Ensure processes adhere to established timelines and administrative standards.
• Prepare, organize and maintain documentation archives and operational reports for candidate placement in Japan.

Skills

JLPT N2

Business Japanese

Communication

Coordination

Schedule management

Administrative documentation

Japanese work culture

Email correspondence

Corporate environment

Education

Bachelor’s degree from a reputable university

Job description

Responsibilities

• Manage and monitor the departure timeline of students/candidates to Japan, starting from the selection process until departure.
• Maintain intensive communication with Japanese companies, supervising organizations, and related partners through both verbal communication and formal email correspondence.
• Coordinate the preparation and completeness of departure documents, including contracts, visas, Certificates of Eligibility (COE), and other administrative requirements.
• Collaborate internally with the training team, management, and other relevant parties to ensure candidates’ readiness prior to departure.
• Handle follow-up requests from Japanese partners regarding candidate data, documentation, or other clarifications.
• Ensure that all processes are carried out in accordance with the established timeline and administrative standards set by Japanese partners and relevant authorities.
• Prepare, organize, and maintain documentation archives as well as operational reports related to the candidate placement process in Japan.

Qualifications

• Minimum Japanese Language Proficiency Test (JLPT) N2.
• Minimum Bachelor’s degree (S1) from a reputable university.
• Prior work experience in a company or organization with Japanese business relations is preferred.
• Comfortable working within a corporate environment.
• Good understanding of Japanese work culture and business etiquette.
• Experienced in handling administrative documentation.
• Strong ability to manage work schedules and timelines effectively.
• Proficient in using Japanese for business communication, both verbally and through formal email correspondence.
• Possess strong communication and coordination skills, particularly in operational tasks.
• Willing to be placed at West Jakarta.