Operation Manager Villas

CV BOHEMIAN JOGJA VILLAS; Kota Yogyakarta; On-site; IDR 450,000,000 - 650,000,000; Full time

Benefits offered by this job

Generous paid time off

Professional development opportunities

Collaborative team culture

Job summary

CV BOHEMIAN JOGJA VILLAS in Yogyakarta is seeking an experienced Operational Manager Villas to oversee day-to-day operations and strategic direction for a luxury villa resort. You will lead front desk, housekeeping, maintenance, and F&B, ensuring exceptional guest service and smooth organizational performance.

The candidate will have 5+ years in hotel or villa leadership, with strong budgeting, recruitment, and stakeholder management capabilities.

Qualifications

• 5+ years of experience in a luxury villa or resort operation leadership role.
• Proven track record in managing all aspects of villa operations.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Provide overall leadership and strategic direction for the cluster Villas.
• Manage and coordinate all aspects of villa operations, including front desk, housekeeping, maintenance, and food & beverage.
• Develop and implement policies, procedures, and systems to enhance efficiency and guest satisfaction.
• Oversee recruitment, training, and management of villa staff.
• Manage villa financial performance, including budgeting, forecasting, and reporting.
• Build and maintain relationships with travel agents, tour operators, and local authorities.
• Continuously monitor and adapt the villa's offerings to meet changing market demands and guest expectations.

Skills

Leadership

Communication

Interpersonal skills

Financial management

Hospitality software

English proficiency

Bahasa Indonesia proficiency

Education

Hospitality Management degree

Job description

We are seeking an experienced Operational Manager Villas to join our team at CV BOHEMIAN JOGJA VILLAS GROUP in Yogyakarta Special Region. This is a full-time position where you will be responsible for overseeing the day-to-day operations and strategic direction of our luxury villa resort. As the Operational Manager, you will play a crucial role in ensuring our guests receive exceptional service and that our business continues to thrive.

What you'll be doing:

• Provide overall leadership and strategic direction for the cluster Villas
• Manage and coordinate all aspects of villa operations, including front desk, housekeeping, maintenance, and food and beverage
• Develop and implement policies, procedures, and systems to enhance efficiency and guest satisfaction
• Oversee the recruitment, training, and management of the villa staff
• Manage the villa's financial performance, including budgeting, forecasting, and reporting
• Build and maintain relationships with key stakeholders, such as travel agents, tour operators, and local authorities
• Continuously monitor and adapt the villa's offerings to meet changing market demands and guest expectations

What we're looking for:

• Minimum 5 years of experience in a similar Hotel Manager or senior leadership role within the hospitality industry
• Proven track record of successfully managing all aspects of a luxury villa or resort operation
• Excellent leadership, communication, and interpersonal skills
• Strong financial management and budgeting experience
• Proficient in using relevant hospitality management software and tools

Fluency in English and Bahasa Indonesia
Degree in Hospitality Management or a related field

What we offer:

At CV BOHEMIAN JOGJA VILLAS', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Generous paid time off and holiday benefits
• Opportunities for professional development and career advancement
• A collaborative and supportive team culture