ONLINE SPECIALIST

USAMS INDONESIA; Jakarta Utara; On-site; IDR 167,400,000 - 290,160,000; Full time

Job summary

USAMS INDONESIA is hiring an Online Manager to lead and grow all e-commerce activities. You will oversee Marketplace, Ads, Content, Design, Affiliate, and Campaign/Promotion teams to drive sales, traffic, and profitability across Shopee, TikTok Shop, Tokopedia, and other platforms.

You will set targets, monitor KPIs, optimize campaigns, coordinate with warehouse and finance, and deliver regular performance reports in a fast-growing, results-driven environment.

Qualifications

• 2–3 years experience as Online Manager / E-Commerce Manager / Marketplace Manager.
• Experience leading and managing teams.
• Understanding of marketplaces, particularly Shopee, TikTok Shop, and Tokopedia.
• Knowledge of Marketplace Ads, ROAS, GMV, Conversion Rate, CPA, and performance analysis.
• Ability to create strategies to increase online sales.

Responsibilities

• Manage and develop all online sales activities for the company
• Lead and oversee teams for Marketplace, Ads, Content, Design, Affiliate, and Campaign/Promotion
• Develop strategies to increase sales, traffic, conversion rate, and profitability
• Manage performance on marketplaces including Shopee, TikTok Shop, Tokopedia, and other platforms
• Monitor and optimize Ads & Campaign performance
• Create strategies for promotions, pricing, vouchers, bundling, and campaigns
• Analyze sales data and prepare performance reports regularly
• Set targets and KPIs for each online team
• Ensure all online activities run according to targets and deadlines
• Coordinate with warehouse, finance, sales, and management teams

Skills

Online management

Team leadership

Data analysis

Strategic planning

Growth mindset

Tools

Shopee platform

Tokopedia platform

TikTok Shop

Job description

Manage and develop all online sales activities for the company. Lead and oversee the Marketplace, Ads, Content, Design, Affiliate, and Campaign/Promotion teams. Develop strategies to increase sales, traffic, conversion rate, and profitability. Manage marketplace performance across platforms such as Shopee, TikTok Shop, Tokopedia, and others.

Key responsibilities

• Manage and develop all online sales activities for the company


• Lead and oversee teams for Marketplace, Ads, Content, Design, Affiliate, and Campaign/Promotion


• Develop strategies to increase sales, traffic, conversion rate, and profitability


• Manage performance on marketplaces including Shopee, TikTok Shop, Tokopedia, and other platforms


• Monitor and optimize Ads & Campaign performance


• Create strategies for promotions, pricing, vouchers, bundling, and campaigns


• Analyze sales data and prepare performance reports regularly


• Set targets and KPIs for each online team


• Ensure all online activities run according to targets and deadlines


• Coordinate with warehouse, finance, sales, and management teams

About you

• Minimum 2–3 years experience as Online Manager / E-Commerce Manager / Marketplace Manager


• Experience leading and managing teams


• Understanding of marketplaces, particularly Shopee, TikTok Shop, and Tokopedia


• Knowledge of Marketplace Ads, ROAS, ACOS, GMV, Conversion Rate, CPA, and performance analysis


• Ability to create strategies to increase online sales


• Accustomed to working based on targets and KPIs


• Strong data analysis capabilities


• Leadership, communication, and problem-solving skills


• Ability to work quickly, in a structured manner, and with responsibility


• Competitive salary according to experience and abilities


• Bonus / incentive based on performance


• Opportunity to grow with the company and brand


• Dynamic work environment focused on growth