E-Commerce Supervisor

PT. SATU BISNIS INDONESIA; Jakarta Utara; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

PT. SATU BISNIS INDONESIA is seeking an experienced E-commerce Manager in Jakarta to develop and execute strategies that drive sales, revenue growth, and profitability across Shopee, TikTok Shop, Tokopedia, Lazada, and other platforms.

You will lead the e-commerce and live streaming teams, optimise listings, pricing, and promotions, analyse performance data, collaborate with Marketing, Finance, and Operations, and mentor a high-performing team to achieve targets.

Qualifications

• Bachelor's degree in Marketing, Business, E-commerce, or related field.
• Minimum 3 years in E-commerce, marketplace management, or digital sales.
• Experience leading teams in a managerial or senior role.
• Strong knowledge of Shopee, TikTok Shop, Tokopedia, Lazada and other platforms.
• Strong analytical skills with data-driven decision making.

Responsibilities

• Develop and execute e-commerce strategies to drive sales and profitability.
• Manage marketplace operations and promotions across multiple platforms.
• Lead and mentor the e-commerce and livestreaming teams to meet targets.
• Prepare regular performance reports and provide data-driven recommendations.
• Collaborate with Marketing, Content, KOL/Affiliate, Warehouse, Customer Service, and Finance teams.

Skills

Team leadership

Data analysis

Marketplace management

Digital advertising

Strategic thinking

Education

Bachelor's degree in Marketing or related field

Tools

Excel/Google Sheets

Analytics tools

Marketplace dashboards

Job description

Responsible for developing and executing e-commerce strategies to drive sales, revenue growth, and profitability.

Manage and optimize marketplace operations across Shopee or TikTok Shop, Tokopedia.

Develop and execute sales strategies, promotional campaigns, flash sales, vouchers, product bundling, and other marketplace programs.

Execute, monitor, and analyze TikTok Ads or Shopee Ads, and CPAS strategies to increase traffic, conversion, GMV, and marketplace revenue, while conducting daily monitoring of sales performance, traffic, conversion rates, and ROAS

Identify growth opportunities based on data analysis, market trends, competitor activities, and the performance of each marketplace.

Collaborate closely with Marketing, Content, KOL/Affiliate, Warehouse, Customer Service, and Finance teams to ensure smooth and effective e-commerce operations.

Ensure product listings, pricing, promotions, inventory, content, and storefront displays are always up to date, accurate, and competitive.

Prepare regular e-commerce performance reports and provide data-driven recommendations and strategies to improve business performance and achieve targets.

Lead, develop, and evaluate the e-commerce team to ensure targets and performance objectives are achieved.

Lead and manage the live streaming team, including Hosts, Live Operations, and supporting teams, to achieve sales targets and optimize livestream performance.

Qualifications:

Bachelor’s degree in Marketing, Business Management, E-Commerce, or a related field.

Minimum of 3 years of experience in E-Commerce, Marketplace Management, Digital Sales, or a relevant role.

Previous experience in a managerial or senior-level position with proven experience in leading and managing teams.

Strong understanding of major marketplace platforms, including Shopee, TikTok Shop, Tokopedia, Lazada, and other e-commerce platforms.

Strong knowledge of e-commerce strategy, marketplace campaigns, promotions, digital advertising, and online sales.

Strong analytical skills with the ability to interpret data and use insights to support business decisions.

Solid understanding of key e-commerce metrics, including GMV, conversion rate, traffic, AOV, ROAS, and overall sales performance.

Strong leadership, problem-solving, negotiation, and communication skills.

Strong strategic thinking skills with a results-driven and target-oriented mindset.

Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Proficient in Microsoft Excel and/or Google Sheets; experience with analytics tools or marketplace dashboards is an advantage.

Experience in managing marketplace campaigns, affiliate/KOL programs, and digital marketing is an advantage.