Digital Commerce Manager

ANTARESTAR; Bekasi; On-site; IDR 45,000,000 - 70,000,000; Full time

Job summary

ANTARESTAR in Bekasi, Indonesia, seeks an experienced Digital Commerce Manager to lead multi-channel sales across Shopee, Tokopedia, TikTok Shop, Lazada, and our own sites. You will optimize product listings, pricing, promotions, stock, and catalog content to meet sales targets and ensure excellent customer experience.

You will analyze GMV, AOV, traffic, and retention, coordinate with warehouse and marketing to execute campaigns, build partner relationships, and guide a small team toward

Qualifications

• Minimum Bachelor's degree in Business, Management, Marketing, or related field.
• Minimum 2–4 years of experience in e-commerce, with at least 1–2 years in a managerial role.
• Proficient in managing marketplace dashboards and sales analytics tools.
• Strong data analysis, leadership, and communication skills.

Responsibilities

• Develop and execute digital commerce strategies across all channels (Shopee, Tokopedia, TikTok Shop, Lazada, own website)
• Manage online store operations: listings, pricing, promotions, stock, and catalog content
• Monitor channel performance (GMV, conversion rate, AOV, traffic, retention) and optimize
• Coordinate with warehouse/logistics team for stock, shipping, and returns handling
• Coordinate with marketing/digicom teams to synchronize campaigns with the sales calendar
• Conduct research on competitors and marketplace trends to identify opportunities
• Build and maintain relationships with marketplace partners to secure program support
• Prepare regular digital commerce sales performance reports for management
• Lead, direct, and develop the digital commerce team under supervision

Skills

E-commerce strategy

Multi-channel sales

Data analytics

Leadership

Communication

Education

Bachelor's degree in Business/Marketing/Management

Tools

Shopee Seller Center

Tokopedia Seller Center

TikTok Shop Seller Center

Lazada Seller Center

Sales analytics tools

Job description

• Develop and execute digital commerce strategies across all channels (Shopee, Tokopedia, TikTok Shop, Lazada, own website/apps) aligned with company sales targets.
• Manage online store operations: product listings, pricing, promotions, stock availability, and catalog content to ensure they are always up to date and optimized.
• Monitor sales performance per channel regularly (GMV, conversion rate, AOV, traffic, retention) and optimize based on data.
• Coordinate with the warehouse/logistics team to ensure stock availability, smooth shipping processes, and proper handling of returns.
• Coordinate with other marketing/digicom teams (ads & content) to synchronize promotional campaigns with the sales calendar (flash sales, big campaigns, marketplace events).
• Conduct research on competitors, marketplace trends, and consumer behavior to identify new sales opportunities.
• Build and maintain relationships with marketplace/platform partners (Shopee, Tokopedia account managers, etc.) to secure program support and optimal benefits.
• Prepare regular digital commerce sales performance reports for management.
• Lead, direct, and develop the digital commerce team under supervision.

• Minimum Bachelor's degree in Business, Management, Marketing, or a related field.
• Minimum 2-4 years of experience in e-commerce/digital commerce, with at least 1-2 years in a managerial role.
• Proficient in managing marketplace seller dashboards (Shopee Seller Center, Tokopedia Seller Center, TikTok Shop Seller Center) and sales analytics tools.
• Strong understanding of end-to-end e-commerce operations (listing, order processing, fulfillment, returns, customer service).
• Strong data analysis skills and data-driven decision-making ability.
• Strong leadership, managerial, and communication skills.
• Up to date with e-commerce trends and accustomed to working toward measurable sales targets.
• Able to work under pressure and manage multiple sales channels simultaneously.