E-Commerce Specialist

PT Good Sale Tech; Jakarta Utara; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT Good Sale Tech is seeking a driven E-commerce Specialist to manage our brand on Shopee, Tokopedia, Lazada, and TikTok Shop, driving growth through optimization and campaigns.

You will analyze performance, plan promotions, and coordinate with marketing and supply chain to improve visibility and GMV, while delivering clear dashboards for decision-making.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1–3 years in e-commerce operations or marketplace management, multi-platform preferred.
• FMCG/retail/beauty experience is an advantage.
• Deep knowledge of Shopee, Tokopedia, Lazada, TikTok Shop ecosystems and tools.
• Strong analytical skills with Excel/Sheets for data reporting.
• Familiar with Seller Center, Business Center, or analytics dashboards.
• Detail-oriented, organized, and able to multitask with speed.
• Excellent communication and cross-team collaboration abilities.
• Growth mindset, proactive, and ownership over results.

Responsibilities

• Operate official stores on Shopee, Tokopedia, Lazada, and TikTok Shop.
• Maintain accurate product listings with SEO optimization.
• Keep real-time stock, pricing and promos consistent across platforms.
• Plan and evaluate promotional campaigns (9.9/11.11, brand days).
• Track marketplace metrics like daily sales, traffic and GMV.
• Manage paid ads to drive traffic and ROI on marketplaces.
• Support strategies to increase GMV, market share, and retention.
• Conduct competitor and pricing analysis for insights.
• Collaborate with marketing, creative, and supply chain teams; prepare dashboards for management.

Skills

Analytical skills

Excel / Google Sheets

Marketplace knowledge

Campaign planning

Cross-functional collaboration

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Seller Center

Business Center

Analytics dashboards

Job description

PT Good Sale Tech was established in 2019 and focuses on the Beauty and Health Industry. We have developed over 10 beauty brands, including Makeup, Skincare, Body Care, and Fragrance, with brands such as Grace and Glow, Acnaway, Elformula, Lab on Hair, and Glowsophy. Our business has expanded across Indonesia, China, Malaysia, the Philippines, Thailand, and Vietnam, bringing high-quality beauty innovations to the market.

About the Role

As an E-commerce Specialist, you will be responsible for managing and optimizing our brand’s presence across various e-commerce platforms. You’ll work on performance analysis, promotional planning, campaign execution, and platform collaboration to achieve sales growth and brand visibility.

Key Responsibilities

Operate and maintain official stores across Shopee, Tokopedia, Lazada, and TikTok Shop to ensure smooth daily operations.

Manage product listings ensuring accuracy, attractiveness, and SEO optimization to maximize visibility and conversion.

Maintain real-time stock, pricing, and promotional details to ensure consistency across all platforms.

Plan, execute, and evaluate promotional campaigns (flash sales, mega campaigns such as 9.9 / 11.11, and brand days).

Track and analyze key marketplace metrics such as daily sales, traffic, conversion rates, CTR, and GMV to identify growth opportunities and performance gaps.

Manage and optimize paid advertising campaigns across marketplaces to drive traffic and improve ROI.

Support the development and execution of strategies to increase GMV, market share, and customer retention.

Conduct competitor and pricing analysis to identify market trends and recommend actionable insights.

Collaborate with marketing, creative, and supply chain teams to ensure alignment of brand, pricing, and promotional strategy.

Prepare performance reports and dashboards for management review and decision-making.

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field.

Minimum 1-3 year of experience in e-commerce operations or marketplace management (experience handling multiple platforms preferred).

Prior experience in FMCG, retail, or beauty industry is a strong advantage.

In-depth understanding of Shopee, Tokopedia, Lazada, and TikTok Shop ecosystems, including their seller tools and promotional systems.

Strong analytical and problem-solving skills, with proven experience using Excel or Google Sheets for data analysis and reporting.

Familiar with tools like Seller Center, Business Center, or third-party analytics dashboards.

Detail-oriented, organized, and capable of managing multiple tasks with accuracy and speed.

Excellent communication and collaboration skills, with the ability to work cross-functionally in a fast-paced environment.

Growth mindset, proactive attitude, and strong ownership over results.