Office Service Administrator

McKinsey; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive salary based on location

Comprehensive benefits package

Job summary

McKinsey & Company is seeking an Office Services professional to support day-to-day operations in Jakarta as part of the Office Services team. You will coordinate facilities, meetings, mail, and logistics, ensuring a smooth, safe, and well-run office environment for colleagues and visitors.

The role emphasizes strong organizational and communication skills, with a focus on ethics, integrity, and service quality. Indonesia-based location underlines providing seamless local operations for the firm.

Qualifications

• 1+ years of experience in corporate, professional services, office operations, or client-service environment.
• Strong organizational, detail-oriented approach with ability to prioritize tasks in a fast-paced setting.
• Comfort coordinating with leadership, vendors, and building management to support office services, meetings, events, catering, mail, and logistics.
• Ability to follow established procedures and compliance across visitor access, safety, transportation, vendor, and financial processes.
• Proficiency in Microsoft Office and comfort with office tech and firm-approved digital tools.
• Strong customer-service mindset and professional presence, with clear verbal and written English communication.

Responsibilities

• Support day-to-day office operations and facilities coordination.
• Assist with welcoming visitors and coordinating meeting room and video conference setup.
• Handle mail, parcels, office supplies, and equipment maintenance.
• Manage transportation arrangements and related reports to ensure compliance.
• Ensure office processes are followed accurately and efficiently to provide a smooth workplace experience.

Skills

Organizational skills

Communication skills

Customer service mindset

Time management

Detail-oriented

English proficiency

Tools

Microsoft Office

Meeting room technology

Office equipment

Job description

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

YOUR IMPACT

You will help deliver professional, welcoming, and well-run office experience by supporting day-to-day office operations, facilities coordination, administrative processes, and colleague services. You will coordinate a broad range of office services activities, including welcoming visitors, supporting meeting room and video conference setup, assisting with mail and parcel handling, maintaining office supplies and equipment, processing business card and stationery requests, managing transportation arrangements, reviewing related reports to help ensure compliance, and helping ensure that office processes are followed accurately and efficiently. Your work will help colleagues, clients, and visitors experience a smooth, safe, and supportive workplace, enabling teams to focus on serving clients while maintaining high standards of service, professionalism, and operational reliability. You will be based in Jakarta as part of our Office Services team. This team supports the day-to-day running of the office and works closely with colleagues, leadership, vendors, and building management to create an efficient, inclusive, and high-quality office environment.

YOUR GROWTH

• Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• 1+ years of experience in corporate, professional services, office operations, or a related client-service environment
• Highly organized, detail-oriented, and able to prioritize multiple tasks in a fast-paced environment with strong ownership, accountability, and follow-through
• Comfortable coordinating with colleagues, leadership, vendors, and building management to support smooth delivery of office services, facilities, meetings, events, catering, mail, and logistics
• Able to follow established procedures and compliance requirements across visitor access, workplace safety, transportation, vendor, and financial processes
• Proficient in Microsoft Office tools and comfortable using office equipment, meeting room technology, and firm-approved digital tools to complete tasks accurately and efficiently
• Strong customer-service mindset and professional presence, with clear verbal and written communication skills in English and the local office language(s)

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.