Office Manager

Ant International; Jakarta Pusat; On-site; IDR 270,000,000 - 360,000,000; Full time

Job summary

Ant International seeks a seasoned facilities and workplace operations leader to own end-to-end management of office environments in Indonesia, ensuring safety, efficiency, and high-quality spaces. The role partners with business teams to translate strategic needs into practical workplace solutions and scalable service frameworks.

You will drive space planning, renovations, vendor management, cost control, and operational risk, while supporting regional initiatives and cross-functional projects

Qualifications

• 5+ years of relevant experience in administration, workplace, facilities, or office management.
• Strong knowledge of corporate workplace and facilities management.
• Proactive, accountable, and resilient with ownership mindset.
• Strong business acumen and execution capabilities.
• Excellent planning, organizational, communication, and stakeholder management skills.
• Strong vendor and service provider management skills.
• Analytical and structured problem-solving abilities.

Responsibilities

• Own end-to-end management of office workplace and facilities operations in Indonesia.
• Coordinate space planning, renovation, and fit-out, and manage space utilization and service delivery.
• Manage vendor relationships, cost control, and risk management across operations.

Skills

Facilities management

Vendor management

Stakeholder management

Strategic planning

Job description

• Own the end-to-end management of office workplace and facilities operations in Indonesia, ensuring a safe, efficient, well-maintained, and high-quality workplace environment.
• Closely monitor changes in business strategy and organizational needs, and translate them into effective workplace and administrative solutions. Coordinate the full lifecycle of office space operations, including space planning, renovation and fit-out, space utilization, facilities management, vendor management, service delivery, cost control, and operational risk management.
• Partner closely with key stakeholders and business teams to understand their needs and provide effective administrative support and execution for organizational development, employee engagement, team culture, workplace experience, and business events and activities.
• Develop, implement, and continuously improve administrative policies, guidelines, and operating procedures, ensuring clear and effective communication across internal and external stakeholders.
• Establish and optimize administrative operating standards, processes, and service frameworks to drive consistent and scalable workplace operations.
• Support the development and implementation of regional and international workplace initiatives, ensuring alignment with company standards while adapting to local business and operational requirements.
• Manage and develop external vendors and service providers, ensuring service quality, operational efficiency, compliance, and cost effectiveness.
• Monitor workplace operations, identify potential risks and improvement opportunities, and drive timely resolution of operational issues and incidents.
• Undertake other workplace, facilities, and administrative projects and responsibilities as assigned.

Job Requirements

• 5+ years of relevant experience in administration, workplace, facilities, or office management, preferably within a multinational corporation, technology company, or other large-scale organization.
• Strong knowledge of corporate workplace and facilities management, with experience managing office operations in a complex or fast-paced environment.
• Proactive, accountable, and highly resilient, with a strong sense of ownership and a willingness to learn and take on new challenges.
• Strong business acumen and execution capabilities, with the ability to translate business requirements into practical solutions and drive them through to implementation.
• Excellent planning, organizational, communication, and stakeholder management skills, with the ability to coordinate effectively across functions and drive projects to completion.
• Strong vendor and service provider management skills, with the ability to set clear expectations, drive vendor accountability, and ensure consistent service delivery and business outcomes.
• Strong analytical and structured problem-solving skills, with the ability to use data and operational insights to identify issues, evaluate options, and improve processes.
• Demonstrated ability to develop practical and innovative solutions, independently manage cross-functional initiatives, and drive continuous improvement across workplace and administrative operations.
• Good judgment and the ability to respond effectively to operational issues and unexpected situations, including coordinating timely resolution and escalation when required.
• Strong English and Bahasa Indonesia communication skills are required. Chinese language proficiency is an advantage.