NOC Engineer: Hybrid, 24/7 Network Ops & Growth

Dayone; Batam; Hybrid; IDR 120,000,000 - 190,000,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Professional development

Hybrid work model

Career growth

Job summary

Dayone is seeking a vigilant NOC Engineer to join our Batam team. The role focuses on monitoring, incident response, and proactive network optimization to keep our telecoms infrastructure performing at peak levels.

You will work in a hybrid setup, combining on-site collaboration with remote support, and engage with cross-functional teams to ensure service stability and rapid problem resolution. CCNA is a plus, and a strong analytical mindset is essential.

Qualifications

• Proven experience as a NOC Engineer or in a similar network monitoring role.
• Solid understanding of networking protocols (TCP/IP, BGP, OSPF) and network hardware (routers, switches, firewalls).
• Familiarity with network monitoring software (e.g., Nagios, Zabbix, SolarWinds).
• Ability to work in a shift-based rotation, including nights and weekends, as required by the hybrid model.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Relevant certifications such as CCNA are highly desirable.

Responsibilities

• Continuously monitor network performance, availability, and utilization using advanced NOC tools.
• Detect, diagnose, and resolve network incidents and outages in a timely manner, adhering to strict SLAs.
• Perform root cause analysis for recurring issues and implement preventative measures to enhance network stability.
• Escalate complex problems to senior engineers or relevant teams, providing detailed information and troubleshooting steps.
• Generate regular reports on network health, incident trends, and system performance for management review.
• Collaborate with field technicians and other support departments to coordinate network maintenance and upgrades.

Skills

NOC engineer

Networking protocols

Analytical skills

CCNA (desirable)

Tools

Nagios

Zabbix

SolarWinds

Job description

Dayone is seeking a vigilant NOC Engineer to join our Batam team. The role focuses on monitoring, incident response, and proactive network optimization to keep our telecoms infrastructure performing at peak levels.

You will work in a hybrid setup, combining on-site collaboration with remote support, and engage with cross-functional teams to ensure service stability and rapid problem resolution. CCNA is a plus, and a strong analytical mindset is essential.