Multi-Property Operations Manager

Bobobox; Kintamani; On-site; IDR 167,400,000 - 312,480,000; Full time

Job summary

Bobobox seeks an Operations Manager to oversee day-to-day operations across multiple Bobocabin properties in Indonesia. You will translate strategic goals into efficient operating practices, delivering outstanding guest experiences and driving operational excellence through data, people leadership and continuous improvement.

You will lead revenue growth collaborations, optimize costs, and build strong relationships with landlords, partners, vendors and local communities while planning manpower

Qualifications

• Bachelor's degree, preferably in Hospitality.
• 3+ years in hotel operations, including multi-hotel management.
• Fluent in English, both spoken and written.
• Experience with PMS/HMS, POS and Google Workspace.
• Strong planning, organizing, data analysis and KPIs.
• Experience developing SOPs and coaching/ training.
• Excellent interpersonal skills and adaptability.

Responsibilities

• Ensure consistency of guest services and SOP adherence.
• Maintain cost control and vendor relationships.
• Plan manpower and shift schedules.
• Coach and manage hotel teams for stability.
• Prepare weekly data-driven performance reports.

Skills

Data analysis

People management

Planning & organizing

KPI tracking

Education

Bachelor's degree in Hospitality or related

Tools

PMS/HMS

POS

Google Workspace

Job description

Bobobox seeks an Operations Manager to oversee day-to-day operations across multiple Bobocabin properties in Indonesia. You will translate strategic goals into efficient operating practices, delivering outstanding guest experiences and driving operational excellence through data, people leadership and continuous improvement.

You will lead revenue growth collaborations, optimize costs, and build strong relationships with landlords, partners, vendors and local communities while planning manpower