Captain (Bar, Resto, Banquet) - Bobobox FnB Business

PT. Bobobox Mitra Indonesia; Jawa Barat; Vor Ort; IDR 133.920.000 - 200.880.000; Vollzeit

Benefits dieser Stelle

12 days annual leaves

Health insurance

Career path

Zusammenfassung

Bobobox FnB is seeking a Captain to lead the bar, restaurant, and banquet service, ensuring smooth operations and exceptional guest experiences. You will supervise servers, runners, and bar staff, coordinate with kitchen and bar teams, manage service flow, and uphold hygiene and safety standards.

You will fit in this role with a hospitality management background and proven leadership in fine dining or high-end banquets, strong communication in Indonesian and English, and the ability to manage

Qualifikationen

• Diploma or bachelor’s degree in hospitality management, hotel & restaurant management, or related field (preferred).
• Proven experience as a captain, supervisor, or similar leadership role in a fine dining restaurant or high-end banquet operation.
• Strong understanding of restaurant, bar, and banquet service standards and protocols.
• Skilled in table assignment planning, service sequencing, and floor management.
• Familiarity with hygiene, safety, and sanitation regulations in F&B operations.
• Ability to lead, motivate, and coach a diverse service team to deliver level service.
• Strong ability to manage multiple service areas simultaneously.
• Conflict resolution skills for handling guest complaints and team challenges calmly.
• Excellent verbal communication in Bahasa Indonesia and English; additional languages are an advantage.
• Strong problem-solving abilities and adaptability in fast-paced, high-pressure situations.

Aufgaben

• Provide leadership across bar, restaurant, and banquets to ensure smooth service operations.
• Supervise servers, runners, and bar staff, maintaining grooming standards and menu knowledge.
• Coordinate with kitchen and bar to time delivery of food and beverages.
• Monitor service speed and staff responsiveness to prevent delays.
• Maintain cleanliness, setup, and orderliness of dining areas before service.
• Communicate shift reports and guest feedback for continuous improvement.
• Ensure smooth handovers between shifts for service continuity.
• Assist in inventory monitoring for service tools and stock levels.

Kenntnisse

Leadership

Communication

Conflict resolution

Team coaching

Multi-area coordination

Ausbildung

Hospitality management degree

Jobbeschreibung

As a Captain (Bar, Restaurant, Banquet), you will play a crucial leadership role in ensuring a smooth and exceptional dining experience in the bar, restaurant, and banquet areas at Bobobox FnB business. As Captain, you will be responsible for coordinating smooth service operations, supervising team performance, and maintaining excellent service standards.

Handle guest inquiries, special requests, or complaints with professionalism, discretion, and a solution-oriented mindset.

Manage daily floor operations, including table assignments, service sequence, and pacing of courses to ensure smooth service

Coordinate with the kitchen and bar to time the delivery of food and beverages appropriately.

Monitor service speed and staff responsiveness to prevent service delays or bottlenecks.

Supervise and guide servers, runners, and bar staff during service to ensure attentiveness, grooming standards, and knowledge of menus

Ensure the restaurant/bar/banquet area is properly set up before service, maintaining cleanliness, orderliness, and standards.

Monitor inventory level for service tools (e.g., menus, POS device, linens, condiments) and coordinate with relevant departments to stock

Support the enforcement of hygiene and safety protocols as per regulatory standards

Liaise closely with chefs and bartenders to stay informed about menu items, ingredients, preparation times, and potential out-of-stock items.

Maintain clear communication through shift reports, noting guest feedback, and operational issues

Ensure smooth handovers between shifts to maintain service continuity

You will fit in this job if you:

Diploma or bachelor’s degree in hospitality management, hotel & restaurant management, or related field (preferred)

Proven experience as a captain, supervisor, or similar leadership role in a fine dining restaurant or high-end banquet operation.

Strong understanding of restaurant, bar, and banquet service standards and protocols.

Skilled in table assignment planning, service sequencing, and floor management

Familiarity with hygiene, safety, and sanitation regulations in F&B operations.

Ability to lead, motivate, and coach a diverse service team to deliver level service

Strong ability to manage multiple service areas simultaneously.

Conflict resolution skills for handling guest complaints and team challenges calmly

Excellent verbal communication in Bahasa Indonesia and English; additional languages are an advantage.

Strong problem-solving abilities and adaptability in fast-paced, high-pressure situations.

Placement: Bobobox FnB Business, Puncak

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Hirer responsiveness Salary match Number of applicants

Hotel & Accommodation Services 101-1,000 employees

Founded in 2018, Bobobox is a property technology and hospitality company that specializes in providing sleeping accommodations. Renowned for our Bobopod, Bobocabin, and Bobodeli. We are now present in 30+ locations across Indonesia.

We call our team Bob Squad. In living our daily life at Bobobox, we uphold 4 core values. It defines who we are and what we aspire to be. Our values are BOBO (Best Attitude, Obsessive Curiosity, Bring Result, and Open Communication).

Since day one, we are a firm believer in sustainable growth. We believe that a company's growth aligned with the growth of its business and people within.

Be a part of Bobobox and #shapeyourcareer with us!

Founded in 2018, Bobobox is a property technology and hospitality company that specializes in providing sleeping accommodations. Renowned for our Bobopod, Bobocabin, and Bobodeli. We are now present in 30+ locations across Indonesia.

We call our team Bob Squad. In living our daily life at Bobobox, we uphold 4 core values. It defines who we are and what we aspire to be. Our values are BOBO (Best Attitude, Obsessive Curiosity, Bring Result, and Open Communication).

Since day one, we are a firm believer in sustainable growth. We believe that a company's growth aligned with the growth of its business and people within.

Be a part of Bobobox and #shapeyourcareer with us!

Perks and benefits 12 days annual leaves, health insurance, career pa