Multi-Property Hotel Operations Manager

PT Commeasure Solutions Indonesia; Makassar; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

RedDoorz is seeking a Hotel Operations Manager in Makassar to oversee property quality, coordinate with internal departments, and analyze performance for long-term planning. You will develop growth initiatives and drive customer and operational excellence across partnered properties.

The role requires 3-5 years in hotel/operations management, leadership of an operational team in a star-rated hotel, and a bachelor’s degree in Hospitality or related fields, with strong English communication skills.

Qualifications

• 3-5 years experience in Hotel Management and Operations across multiple properties
• Ability to supervise an operational team in a star-rated hotel
• Bachelor's degree in Hospitality, Tourism, or related field
• Strong relationship-building with internal departments and property staff
• Analytical skills for business performance evaluation and long-term planning
• Adaptable to a dynamic, fast-paced environment
• Fluent in written and spoken English

Responsibilities

• Monitor the quality of properties to ensure they meet standards
• Liaise with internal departments to effectively manage properties
• Analyze business performance and coordinate with property owners on long-term goals
• Develop new initiatives to maximize growth and meet customer needs
• Proactively identify opportunities to improve customer experience and operational efficiency
• Conduct field visits and follow-ups with properties to ensure compliance and address issues

Skills

Leadership

Analytical thinking

Adaptability

English proficiency

Education

Bachelor's degree in Hospitality/Tourism or related field

Job description

RedDoorz is seeking a Hotel Operations Manager in Makassar to oversee property quality, coordinate with internal departments, and analyze performance for long-term planning. You will develop growth initiatives and drive customer and operational excellence across partnered properties.

The role requires 3-5 years in hotel/operations management, leadership of an operational team in a star-rated hotel, and a bachelor’s degree in Hospitality or related fields, with strong English communication skills.