Hotel Operations Manager - Multi-Property Growth

PT Commeasure Solutions Indonesia; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

RedDoorz is seeking an experienced Hotel/Operations Manager in Malang to oversee quality across multiple properties and coordinate with internal departments to ensure standards are met. You will analyze performance, partner with property owners on long-term goals, and develop initiatives to drive growth while meeting guest needs.

The role requires 3–5 years in hotel/operations management, leadership of a star-rated hotel team, and a Bachelor's degree in Hospitality/Tourism or related fields,

Qualifications

• 3–5 years experience in Hotel Management/Operations Management across several properties.
• Ability to supervise an operations team in a star-rating hotel.
• Bachelor's degree, preferred in Hospitality/Tourism or related fields.
• Ability to build and maintain relationships with internal departments and property staff.
• Analytical abilities for business performance evaluation and long-term planning.
• Adaptability to a dynamic and fast-paced environment.
• Fluency in written and spoken English is mandatory.

Responsibilities

• Monitor the quality of properties to ensure they meet our standards.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve the customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.

Skills

Hotel management

Operations management

Team supervision

English fluency

Education

Bachelor's degree in Hospitality/Tourism or related field

Job description

RedDoorz is seeking an experienced Hotel/Operations Manager in Malang to oversee quality across multiple properties and coordinate with internal departments to ensure standards are met. You will analyze performance, partner with property owners on long-term goals, and develop initiatives to drive growth while meeting guest needs.

The role requires 3–5 years in hotel/operations management, leadership of a star-rated hotel team, and a Bachelor's degree in Hospitality/Tourism or related fields,