MICE/Tour Staff

Haryono Tours & Travel; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Flexible working hours

Professional development

Job summary

Haryono Tours & Travel in Jakarta seeks a talented MICE/Tour Staff to support meetings, incentives, conferences, and exhibitions and curated tour programmes. This full-time role sits at the heart of our operations, ensuring excellent service and seamless delivery for clients and guests.

The role requires a background in tourism, hospitality or events with strong English and Indonesian language skills. Willingness to travel and flexibility with hours are beneficial.

Qualifications

• Experience in tourism, hospitality or events, preferably with MICE exposure.
• Fluency in English and Indonesian; additional languages a plus.

Responsibilities

• Coordinate MICE events from planning to post-event evaluation (conferences, meetings, incentives).
• Liaise with clients, venues and third-party providers to ensure flawless execution.
• Develop and implement tour itineraries meeting client expectations.
• Handle inquiries, deliver presentations and provide information on MICE packages and tours.
• Assist in creating marketing materials for MICE and tour services.

Skills

MICE coordination

Event planning

Customer service

English proficiency

Tools

Office Suite

Job description

About the role

Haryono Tours & Travel is seeking a talented and enthusiastic MICE/Tour Staff member to join our dynamic team in Jakarta. This is a full-time position that sits at the heart of our business operations, supporting the delivery of exceptional meetings, incentives, conferences, and exhibitions (MICE) experiences as well as curated tour programmes.

Key responsibilities

Assisting in coordination and managing aspects of MICE events including conferences, corporate meetings, and incentive travel programmes from initial planning through to post-event evaluation.

Liaising with clients, venues, and third-party service providers to ensure flawless event execution and delivery of all contracted services.

Assisting in the development and implementation of tour itineraries, ensuring all activities, accommodation, and transportation arrangements meet client expectations and quality standards.

Handling customer inquiries, delivering presentations and providing comprehensive information about available MICE packages and tour offerings.

Contributing to the development of marketing materials and promotional content for MICE and tour services.

What we're looking for

Proven experience working in the tourism, hospitality, or events industry, preferably with exposure to MICE or tour operations.

Knowledge of Jakarta's attractions, accommodation options, and transportation networks.

Fluency in English and Indonesian, with additional language skills being advantageous.

Ability to drive a car will be advantageous.

Flexibility to occasionally work outside standard office hours and/or outside office/town when events or tours require it.

A genuine passion for tourism and creating positive experiences for clients and guests.

What we offer

We offers competitive remuneration packages, opportunities for professional development within the tourism and events sectors, and a collaborative work environment. Due to the nature of the job, we are open for flexible working arrangements where possible.

About us

Haryono Tours & Travel is a leading provider of comprehensive tourism and events services throughout Indonesia. With a strong reputation built on reliability, creativity, and exceptional customer service, we specialize in creating unforgettable MICE experiences and carefully curated tour programmes for corporate clients, leisure travellers, and international visitors. Our passion is to combine local expertise with international standards to deliver world-class services that exceed expectations. We are passionate about showcasing the best of Indonesian culture, landscapes, and hospitality whilst ensuring every client receives personalized attention and professional support. Our mission is to be the preferred partner for businesses and travelers seeking authentic, well-organized, and memorable tourism and events solutions.