Account Manager - MICE (tiketplus)

PT Global Tiket Network; Jakarta Utara; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

PT Global Tiket Network invites an energetic MICE sales professional to identify and acquire new tour clients in Indonesia. You will design strategic sales plans, own the full sales cycle from prospecting to closing, and act as the main contact to ensure top-tier service.

Travel for meetings and events is required, with a focus on expanding the offline travel and tours product line. The role necessitates a Bachelor’s degree in a related field and at least four years of sales or business

Qualifications

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Min 4 years of experience in sales, business development, or account management, preferably in Offline Travel/Tours.
• Familiarity with the MICE industry (Tours), including event types, markets, and sales process.
• Proven track record of achieving sales targets and building strong client relationships.

Responsibilities

• Identify, approach, and acquire new MICE (Tour) clients to meet sales targets.
• Design and implement strategic sales plans to grow customer base and market presence.
• Own the full sales cycle from prospecting to deal closure.
• Serve as main client contact ensuring clear communication and high service quality.

Skills

Sales

Business Development

Account Management

MICE

Education

Bachelor’s degree in Business/Marketing/Hospitality

Tools

CRM software

Job description

Identify, approach, and acquire new MICE (Tour) clients to achieve predetermined sales targets.

Design and implement strategic sales plans to expand the customer base and strengthen market presence.

Own the full sales cycle, from prospecting and client engagement through negotiation and deal closure.

Act as the main point of contact for clients, ensuring clear communication and high service quality.

Build and maintain long-term client relationships by providing ongoing support, insights, and solutions aligned with client needs.

Monitor, track, and analyze client performance, including revenue contribution and engagement trends.

Prepare and submit regular sales performance reports and pipeline updates to the direct superior.

Collaborate with internal teams (operations, product, finance) to ensure seamless delivery of MICE solutions.

Perform other duties and assignments as required by management to support business objectives.

Mandatory belongings that you must prepare:

Bachelor’s degree in Business, Marketing, Hospitality, or a related field

Min 4 years of experience in sales, business development, or account management, preferably within the Offline Travel Agency (Tours Product)

Familiarity with the MICE industry (especially Tours), including different event types, target markets, and the sales process.

Proven track record of achieving sales targets and building strong client relationships.

Able to travel for client meetings and industry events as required.

Excellent communication, presentation, negotiation, and interpersonal skills.

Strong self-motivation, drive, and a results-oriented mindset.

Ability to work independently and as part of a collaborative team.

Proficient in using systems and other sales-related tools.

Highly customer-focused with a passion for delivering exceptional service and solutions.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

From airlines, hotels, to event organizers, 21.5% of businesses run in Indonesia depends on tourism. However, Indonesia needs our help to build adequate infrastructure to maximise its potential. Maximising the country’s digital growth and penetration, we want to open Indonesians window to the world, and also the world’s window to Indonesia. Our purpose is to become the most consumer centric Online Travel Agent (OTA) simplifying tourism using the technology that we develop. Our mission is to make Indonesia a prosperous nation through tourism, by strategically partnering with local and international travel and tourism businesses.

To become the most consumer-centric company, we invest in continuous innovation to simplify and revolutionize tourism using the technology that we build for more than 17 million of our growing users globally. We are the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. In 2019, we were announced as the fastest growing Online Travel Agent (OTA) in the world by SABRE.

By January 2020, our business experienced a massive growth. We are currently partnering with more than 80 airlines, more than 500,000 local and international hotels, 150 Car rental providers, more than 1000 B2B Corporate partners, and we are also the leading events ticket box in Indonesia with more than 3000 event partners and 900+ attraction site partners.

From airlines, hotels, to event organizers, 21.5% of businesses run in Indonesia depends on tourism. However, Indonesia needs our help to build adequate infrastructure to maximise its potential. Maximising the country’s digital growth and penetration, we want to open Indonesians window to the world, and also the world’s window to Indonesia. Our purpose is to become the most consumer centric Online Travel Agent (OTA) simplifying tourism using the technology that we develop. Our mission is to make Indonesia a prosperous nation through tourism, by strategically partnering with local and international travel and tourism businesses.

To become the most consumer-centric company, we invest in continuous innovation to simplify and revolutionize tourism using the technology that we build for more than 17 million of our growing users globally. We are the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. In 2019, we were announced as the fastest growing Online Travel Agent (OTA) in the world by SABRE.

By January 2020, our business experienced a massive growth. We are currently partnering with more than 80 airlines, more than 500,000 local and international hotels, 150 Car rental providers, more than 1000 B2B Corporate partners, and we are also the leading events ticket box in Indonesia with more than 3000 event partners and 900+ attraction site partners.

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