Marketplace Specialist

CCSI (Creating Creative Solution & Improvement); Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 70,000,000 - 120,000,000; Full time

Job summary

CCSI (Creating Creative Solution & Improvement) is hiring a Marketplace/E-Commerce Specialist in Surabaya. You will manage stores across Shopee, Tokopedia, and TikTok Shop, optimize listings, plan promotions, and oversee ads to drive traffic and sales.

Candidates should have a minimum 1 year of relevant experience, be proficient in Seller Centers, and capable of data analysis with Excel/Google Sheets while coordinating with multiple teams to hit targets.

Qualifications

• Bachelor's degree or diploma in any field.
• Minimum 1 year experience as Marketplace/E-Commerce Specialist.
• Proficient in Shopee, Tokopedia, and TikTok Shop Seller Centers.
• Understanding of campaigns, marketplace ads, and product listing optimization.
• Able to process and analyze data using Excel/Google Sheets.
• Detail-oriented, proactive, communicative, and target-driven.
• Updated on latest marketplace trends and features.

Responsibilities

• Manage operational performance of stores on Shopee, Tokopedia, and TikTok Shop.
• Upload, update, and optimize product listings including titles, descriptions, keywords, categories, pricing, stock, and display.
• Plan and execute promotional programs including campaigns, flash sales, vouchers, bundling, and free shipping.
• Manage and optimize Shopee Ads, Tokopedia Ads, and TikTok Shop Ads.
• Monitor product and store performance based on traffic, conversion rate, sales/GMV, ROAS, and other indicators.
• Develop strategies to increase traffic, conversion, and sales across each marketplace.
• Analyze products, pricing, promotions, and competitor strategies.
• Ensure stock, pricing, promotions, and product information are accurate and consistent across all marketplaces.
• Maintain account health, store ratings, and ensure marketplace operations comply with policies.
• Coordinate with Marketing, Content, Customer Service, and Warehouse/Operational teams regarding campaigns, stock, promotions, and sales needs.

Skills

Shopee/Tokopedia/TikTok Shop knowledge

Data analysis (Excel/Google Sheets)

Campaigns & promotions planning

Attention to detail & targets

Cross-team coordination

Education

Bachelor's degree / Diploma (D3/S1)

Tools

Shopee Seller Center

Tokopedia Seller Center

TikTok Shop Seller Center

MS Excel

Google Sheets

Job description

CCSI (Creating Creative Solution & Improvement) View all jobs

Manage operational performance of stores on Shopee, Tokopedia, and TikTok Shop

Upload, update, and optimize product listings including titles, descriptions, keywords, categories, pricing, stock, and product display

Plan and execute promotional programs including campaigns, flash sales, vouchers, bundling, free shipping, and other marketplace programs

Manage and optimize Shopee Ads, Tokopedia Ads, and TikTok Shop Ads

Monitor product and store performance based on traffic, conversion rate, sales/GMV, ROAS, and other marketplace indicators

Develop strategies to increase traffic, conversion, and sales across each marketplace

Analyze products, pricing, promotions, and competitor strategies

Ensure stock, pricing, promotions, and product information are accurate and consistent across all marketplaces

Maintain account health, store ratings, and ensure marketplace operations comply with platform policies

Coordinate with Marketing, Content, Customer Service, and Warehouse/Operational teams regarding campaigns, stock, promotions, and sales needs

About you

Minimum D3/S1 degree in any field

Minimum 1 year experience as Marketplace/E-Commerce Specialist

Proficient in Shopee, Tokopedia, and TikTok Shop Seller Center

Understanding of campaigns, marketplace ads, and product listing optimization

Able to process and analyze data using Excel/Google Sheets

Detail-oriented, proactive, communicative, and accustomed to working with targets

Updated on latest marketplace trends and features