Marketing/ Relationship Manager

Koperasi Kana; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Koperasi Kana in Surabaya seeks a Relationship Manager to seek, acquire, and develop new customers in line with targets. You will build and maintain long-term customer relationships and offer products suited to customer needs.

You will manage customer portfolios, conduct follow-ups, visits, and marketing activities, and develop networks with prospective customers and business partners to meet targets. Strong communication and negotiation skills are essential.

Qualifications

• Minimum D3/S1 qualification in any field.
• 1-2 years of experience in marketing funding, relationship management, sales, or similar.
• Experience in banking, cooperatives, financing, or financial services is an advantage.
• Strong communication, negotiation, analysis, and problem-solving skills.
• Target-oriented with an established customer network.
• Willing to work mobile and conduct customer visits.
• Own vehicle and valid driving license.
• Proficient in Microsoft Office.
• Honest, disciplined, proactive, responsible, and of integrity.
• What can I earn as a Relationship Manager.

Responsibilities

• Seek, acquire, and develop new customers according to targets
• Build and maintain long-term relationships with customers
• Offer products according to customer needs
• Manage and monitor customer portfolios
• Conduct follow-ups, visits, and marketing activities regularly
• Develop networks with prospective customers and business partners
• Analyze market potential and business opportunities
• Ensure achievement of business and sales targets
• Prepare reports on activities, pipeline, and achievements periodically
• Coordinate with relevant divisions to meet customer needs

Skills

Relationship building

Negotiation

Communication

Analysis

Problem solving

Education

D3/S1 qualification

Tools

Microsoft Office

CRM software

Job description

This role involves seeking, acquiring, and developing new customers in line with targets. You will build and maintain long-term customer relationships, offer products suited to customer needs, manage and monitor customer portfolios, and conduct regular follow-ups, visits, and marketing activities. You will develop networks with prospective customers and business partners, analyze market potential and business opportunities, and ensure achievement of business and sales targets.

Key responsibilities

Seek, acquire, and develop new customers according to targets

Build and maintain long-term relationships with customers

Offer products according to customer needs

Manage and monitor customer portfolios

Conduct follow-ups, visits, and marketing activities regularly

Develop networks with prospective customers and business partners

Analyze market potential and business opportunities

Ensure achievement of business and sales targets

Prepare reports on activities, pipeline, and achievements periodically

Coordinate with relevant divisions to meet customer needs

About you

Minimum D3/S1 qualification in any field

1-2 years of experience as Marketing Funding, Relationship Manager, Sales, or similar position

Experience in banking, cooperatives, financing, or financial services is an advantage

Strong communication, negotiation, analysis, and problem-solving skills

Target-oriented with an established customer network

Willing to work mobile and conduct customer visits

Own vehicle and valid driving license

Proficient in Microsoft Office

Honest, disciplined, proactive, responsible, and of integrity

What can I earn as a Relationship Manager