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Fullmoon Coffee seeks a hands-on Outlet Supervisor to manage daily operations, ensure service continuity, and lead a high-performing team in Bandung. You will oversee opening-closing, handle customer issues, manage stock and raw materials, and uphold food safety standards.
Ideal candidates have 1-2 years in F&B supervision, demonstrate leadership under pressure, are familiar with POS systems and stock recording, and use initiative to drive revenue growth through smart operational changes.
Responsible for daily outlet operations, including service continuity, stock and raw material management, outlet cleanliness, team leadership, and revenue growth strategy.
Key responsibilities
Oversee daily outlet operations (opening-closing, service, customer complaints)
Manage stock and raw materials (ordering, stock opname, waste minimisation)
Ensure outlet cleanliness and food safety standards are maintained
Lead, schedule, and train operational team
Analyse sales and implement strategies to increase revenue
About you
Minimum 1-2 years experience as Supervisor/Manager in F&B
Able to lead teams and work under pressure
Familiar with POS systems and stock recording
Problem solver with high initiative