Luxury Villa Operations Manager

PT Asia Earth Indonesia; Maja; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Aman Group is seeking an experienced Villa Manager to oversee the daily operations of our luxury private villa. You will lead the villa team, ensure seamless guest experiences, and uphold the highest standards of service, presentation, and safety across all areas of the property.

This role requires strong leadership, exceptional organization, and a hands-on approach to budgeting, inventory, and guest relations, with a commitment to personalized, anticipatory service for every guest.

Qualifications

• Minimum 2 years of villa management experience in luxury hospitality.
• Proven leadership of a hospitality team.
• Excellent command of English; additional languages are an advantage.

Responsibilities

• Oversee the day-to-day operations and overall management of the villa.
• Ensure exceptional guest experiences through personalized and attentive service.
• Maintain the highest standards of cleanliness, presentation, maintenance, and guest comfort.
• Coordinate guest arrivals, departures, special requests, and VIP arrangements.
• Monitor inventory, supplies, purchasing, and operational expenses.
• Manage guest feedback and resolve any issues professionally and efficiently.
• Prepare operational reports and ensure budgets are properly managed.

Skills

Leadership

Guest service

Communication

Organizational skills

Problem-solving

Budgeting

Job description

Aman Group is seeking an experienced Villa Manager to oversee the daily operations of our luxury private villa. You will lead the villa team, ensure seamless guest experiences, and uphold the highest standards of service, presentation, and safety across all areas of the property.

This role requires strong leadership, exceptional organization, and a hands-on approach to budgeting, inventory, and guest relations, with a commitment to personalized, anticipatory service for every guest.