Luxury Villa Host Supervisor — VIP Guest Experience

Anantara; Kecamatan Ubud; On-site; IDR 540,540,540 - 720,720,720; Full time

Job summary

Anantara in Bali is seeking a Villa Host Supervisor to lead the Villa Host team and ensure exceptional service for every guest. This role includes supervising operations, training staff, and coordinating with various departments for seamless guest experiences.

The ideal candidate will have strong leadership skills and a passion for providing luxury service. Previous experience in hospitality is preferred, and the role offers opportunities for professional growth within a global brand.

Qualifications

• Experience in hospitality management or supervisory roles.
• Ability to train and mentor staff effectively.
• Strong knowledge of luxury service standards.

Responsibilities

• Supervise the daily operation of the Villa Host team.
• Ensure smooth guest arrival, stay, and departure experiences.
• Deliver personalized luxury service by anticipating guest expectations.
• Coordinate with other departments to fulfill guest requests.
• Handle VIP arrivals and special occasions.

Skills

Exceptional guest service

Team leadership

Communication

Problem-solving

Job description

Anantara in Bali is seeking a Villa Host Supervisor to lead the Villa Host team and ensure exceptional service for every guest. This role includes supervising operations, training staff, and coordinating with various departments for seamless guest experiences.

The ideal candidate will have strong leadership skills and a passion for providing luxury service. Previous experience in hospitality is preferred, and the role offers opportunities for professional growth within a global brand.