Luxury Villa Operations Manager

AMAN Group Sarl

Kuta

On-site

IDR 360,000,000 - 720,000,000

Full time

3 days ago

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Job summary

Aman Group Sarl is seeking an experienced Villa Manager to oversee the daily operations of a luxury private villa and to ensure an exceptional guest experience. The successful candidate will lead the villa team, uphold the highest standards of service, manage guest arrivals and VIP arrangements, monitor inventory and budgets, and prepare operational reports.

Fluent English is required, additional languages are a plus, and a hands-on, proactive approach with strong leadership and problem-solving

Qualifications

Minimum 2 years of experience in villa management, luxury hotels, resorts, or high-end hospitality.
Proven experience managing and leading a hospitality team.
Excellent communication and interpersonal skills.
Strong leadership, organizational, and problem-solving abilities.
Excellent command of English; additional languages are an advantage.

Responsibilities

Oversee the day-to-day operations and overall management of the villa.
Ensure exceptional guest experiences through personalized and attentive service.
Maintain the highest standards of cleanliness, presentation, maintenance, and guest comfort.
Coordinate guest arrivals, departures, special requests, and VIP arrangements.
Monitor inventory, supplies, purchasing, and operational expenses.
Manage guest feedback and resolve any issues professionally and efficiently.
Prepare operational reports and ensure budgets are properly managed.