Luxury Resort Host & Guest Concierge

Ayana; Bari; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Ayana Bali is seeking a young, energetic and elegant Hostess to join our prestigious Food & Beverage team at our 5-star luxury resort in Bali. You will welcome guests, manage reservations, provide menus, announce servers, and ensure a warm first impression.

The ideal candidate has at least 2 years in a similar luxury resort role, excellent English communication, strong customer service skills, and is able to work shifts. A Diploma in Food & Beverage or Hotel Management is preferred.

Qualifications

• Minimum 2 years experience in a similar role at a luxury resort.
• Excellent English communication.
• Strong customer service and interpersonal skills.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Provide menus and announce Waiter/Waitress's name.
• Greet customers upon their departure.
• Maintain a clean reception area.
• Answer incoming calls and address customers’ queries.

Skills

Guest greeting

English communication

Customer service

Education

Diploma in F&B or Hotel Management

Job description

Ayana Bali is seeking a young, energetic and elegant Hostess to join our prestigious Food & Beverage team at our 5-star luxury resort in Bali. You will welcome guests, manage reservations, provide menus, announce servers, and ensure a warm first impression.

The ideal candidate has at least 2 years in a similar luxury resort role, excellent English communication, strong customer service skills, and is able to work shifts. A Diploma in Food & Beverage or Hotel Management is preferred.