Luxury F&B Host — Guest Experience Leader

Hyatt Hotels Corporation; Jakarta Timur; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Hyatt Hotels Corporation in Indonesia is seeking a hospitality professional to join our luxury hotel team. You will deliver exceptional guest service and uphold our brand promise across all guest interactions.

Indonesian nationality with a hospitality degree and at least 1 year of experience in a five‑star international hotel is required. Luxury or international experience is an advantage. Excellent English communication, leadership and a service mindset are essential.

Qualifications

• Indonesian nationality with a degree in Hospitality.
• Has minimum 1 year experience in a similar position in a 5-star international hotel chain.
• Previous experience in luxury hotel or international experience are advantages.

Responsibilities

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Handles guest inquiries and complaints in a courteous and efficient manner, ensuring problems are resolved.
• Maintains positive guest and colleague interactions with good working relationships.
• Adheres to hygiene, health and food safety policies and procedures.
• Implements food safety programs and always practices safety in handling food.
• Performs personal and environmental hygiene in food and beverage operations.

Skills

English communication

Education

Hospitality degree

Job description

Hyatt Hotels Corporation in Indonesia is seeking a hospitality professional to join our luxury hotel team. You will deliver exceptional guest service and uphold our brand promise across all guest interactions.

Indonesian nationality with a hospitality degree and at least 1 year of experience in a five‑star international hotel is required. Luxury or international experience is an advantage. Excellent English communication, leadership and a service mindset are essential.