In-Room Dining Host — Luxury Guest Experience

Hyatt Hotels Corporation; Jakarta Pusat; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Park Hyatt Jakarta, part of Hyatt Hotels Corporation, is hiring for an entry-level Food and Beverage role on a full-time basis. We deliver distinctive guest experiences across luxury hospitality, requiring dedication to service and teamwork in a busy environment.

Qualifications emphasize Indonesian nationality, hospitality degree, and at least 1 year in a luxury hotel. English communication, leadership, and guest-service mindset are valued.

Qualifications

• Indonesian nationality with a degree in Hospitality or related field.
• Minimum 1 year experience in a similar position in 5-star international hotel chain.
• Previous experience in luxury hotel or international experience is an advantage.
• Strong leadership and business acumen.

Responsibilities

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Hygiene, Health and Food Safety.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Performing personal and environmental hygiene in food and beverage business

Skills

Leadership

Business acumen

People management

Guest service mindset

Education

Hospitality degree

Job description

Park Hyatt Jakarta, part of Hyatt Hotels Corporation, is hiring for an entry-level Food and Beverage role on a full-time basis. We deliver distinctive guest experiences across luxury hospitality, requiring dedication to service and teamwork in a busy environment.

Qualifications emphasize Indonesian nationality, hospitality degree, and at least 1 year in a luxury hotel. English communication, leadership, and guest-service mindset are valued.