F&B Team Leader: Luxury Hotel Ops & Guest Experience

Hyatt Hotels Corporation; Jakarta Pusat; On-site; IDR 24,797,000 - 44,083,000; Full time

Job summary

Park Hyatt Jakarta is seeking an Outlet Supervisor in Food & Beverage to uphold brand standards and support the hotel’s luxury guest experience. You will coordinate with Kitchen and Beverage, lead a team, ensure cleanliness, safety, and adherence to F&B programs, and collaborate across departments to deliver exceptional service.

This role requires Indonesian nationality, at least one year in a five-star hotel, and strong English communication plus leadership.

Qualifications

• Indonesian nationality with a degree in Hospitality or related field.
• Has minimum 1 year experience in a similar position in 5 star International Hotel Chain.
• Previous experience in Luxury Hotel or international experience are advantages.
• Strong in leadership and business acumen.

Responsibilities

• Ensure that minimum brand standards are implemented.
• Ensure that Touches of Hyatt and the Food and Beverage Top 20 are implemented.
• Respond to Consumer Audit results and implement changes.
• Work closely with Outlet Managers to support hotel success and guest satisfaction.
• Ensure that the outlet is kept clean and organized front and back of house.
• Assist to liaise with Kitchen and Beverage Department on daily operations and quality control.
• Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
• Assist with conducting monthly inventory checks on all operating equipment and supplies.
• Assist to liaise and organize with Housekeeping Department that the cleaning schedules are strictly adhered to.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Perform personal and environmental hygiene in food and beverage business.

Skills

Leadership

Business acumen

English skills

Guest service

People management

Education

Hospitality degree

Job description

Park Hyatt Jakarta is seeking an Outlet Supervisor in Food & Beverage to uphold brand standards and support the hotel’s luxury guest experience. You will coordinate with Kitchen and Beverage, lead a team, ensure cleanliness, safety, and adherence to F&B programs, and collaborate across departments to deliver exceptional service.

This role requires Indonesian nationality, at least one year in a five-star hotel, and strong English communication plus leadership.